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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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November 29, 2023

Great car and deal I love Kia’s and their warranty it was a great deal. More

by Monique Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Kleoppel
Nov 29, 2023 -

Oakes Kia responded

There is nothing better than a great review. Thanks for giving Oakes Kia your business, Monique!

November 29, 2023

Extremely fast day of appointment and kind employees. We will be back for all services from now on. More

by TAYLORV.CORNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Nov 29, 2023 -

Oakes Kia responded

Thank you for stopping by to leave a wonderful review for Oakes Kia, Taylor! We truly appreciate your support and kind words. Until next time!

November 29, 2023

All were courteous and attentive. Unfortunately, they were unable to provide answers to our questions regarding remote start on our Telluride. More

by LPATTERSON1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Perez
Nov 30, 2023 -

Oakes Kia responded

I'm glad to know our team was courteous and attentive but I apologize that we fell short in providing the answers you needed regarding your Telluride's remote start. We'd like to make sure all of your questions are answered thoroughly so please feel free to reach out directly for further assistance. Thank you, Rachel Huff - BDC Director - (816) 474-2900

November 23, 2023

Everything was great from making appt, reminders for appt and fast but thorough job. Thanks! More

by nurseccs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman in service who handled my appt
Nov 26, 2023 -

Oakes Kia responded

We are thrilled to hear you are satisfied with your service experience! Thank you for stopping in at Oakes Kia, and we'll see you down the road.

November 22, 2023

They were very helpful and efficient in getting my car fixed when the starter was going out. I live in a different town and glad Oakes Kia took care of my car issues. More

by andrewjhall1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, I rate you five stars of helping me out about the issues with my starter.
Nov 22, 2023 -

Oakes Kia responded

Andrew, we're glad to know our team at Oakes Kia was able to help with your car issues efficiently. We appreciate you trusting us even from a different town! Safe travels ahead.

November 22, 2023

Eris was very helpful, kept me posted, car was ready when he said it would be. More

by stevelangley77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eris
Nov 22, 2023 -

Oakes Kia responded

Thank you for taking the time to leave Oakes Kia a five-star review! It's wonderful to know Eris was helpful and provided excellent communication. Until next time!

November 20, 2023

Nice and courteous that the job done with no problem. Great recommendations on what I need. Tires rotated. Great TV service great snacks. Most of all the staff was great. More

by myrabyrd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember his name
Nov 20, 2023 -

Oakes Kia responded

We're glad to know you had a positive experience at Oakes Kia! It's great that our team could provide excellent service and recommendations. We hope to see you again down the road!

November 19, 2023

I bought a 2022 Kia Sorento at Oaks Kia and loved the customer service by Gary Marlin! He was very helpful and answered all of my questions with honesty. I returned for a 2023 Sorento because I knew I w More

by Myrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Nov 20, 2023 -

Oakes Kia responded

Myrella, we're so glad to know that Gary provided you with excellent service during your visits at Oakes Kia. We appreciate the recommendation and are here for any future needs! Enjoy your new Sorento!

November 18, 2023

Oaks Kia has always done an amazing job on servicing my car. Their service team is always friendly and ready to assist whenever you need them. More

by MCJUNMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Nov 20, 2023 -

Oakes Kia responded

It's great to know that our service team at Oakes Kia has consistently delivered 5-star service. Drive safely, and we hope to see you again down the road!

November 18, 2023

It was great experience everyone was helpful and courteous. Honest and fair. We will be back More

by zachary.d.harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Nov 20, 2023 -

Oakes Kia responded

These are all things we love to hear, Zachary! Thank you for choosing Oakes Kia!

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