1,343 Reviews of Oakes Kia - Service Center
After 90 minutes, my car was still not in the shop for an oil change appointment. I was offered an appointment the next day and my KIA would be picked up and returned with a FULL tank. When my car was return oil change appointment. I was offered an appointment the next day and my KIA would be picked up and returned with a FULL tank. When my car was returned the tank was 1/2 full and the oil reminder was not reset. I had to make a 3rd trip to the service department to have it reset. Very disappointing experience. More
Chip was a very caring and personable salesman. You could use more like him. Brought the car back in and picked up my title (which I might add, had someone elses extra key in with my paperwork) a You could use more like him. Brought the car back in and picked up my title (which I might add, had someone elses extra key in with my paperwork) and got my oil changed and had regular maintenance completed. Service department did a great job. My only comment would be that when I bought my vehicle and came in to pick it up it was on empty with the empty tank light on.. I couldn't even make it home without having to stop for gas. More
Jarrod told me that the police dept was giving out free steering wheel locks to Kia owners. I would never have known about this if he hadn’t told me. I picked one up that same day at KCPD. There has been steering wheel locks to Kia owners. I would never have known about this if he hadn’t told me. I picked one up that same day at KCPD. There has been lots of vandalism to cars and auto theft in my neighborhood, so now I feel better about the safety of my car. The waiting room was packed with people and an annoying TV program was blaring. It was like a waiting room to enter xxxx. So I walked down to the Dollar Store and CVS instead. By the time I finished my shopping and walked back, my car was ready. There were still some of the same people in the waiting room! More
It was a long wait for a simple service, but I chalk that up to unfortunate timing. Friendly and well-staffed dealership that met expectations for the service. up to unfortunate timing. Friendly and well-staffed dealership that met expectations for the service. More
Oakes Kia has done a fantastic job of maintaining my Telluride since I purchased it with them. Their service department is fast, thorough, and friendly. I always receive a follow-up call as well. Our ne Telluride since I purchased it with them. Their service department is fast, thorough, and friendly. I always receive a follow-up call as well. Our next car will also be an Oakes Kia!! More