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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews
Call Service Center (816) 474-2900

1,343 Reviews of Oakes Kia - Service Center

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December 09, 2023

Love the people and service. I always feel like it takes longer than it should to get in and out of there even when I have an appointment, More

by brandi5772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service people are great
Report | Print
Dec 11, 2023 -

Oakes Kia responded

We appreciate your feedback and are glad to know you love our service at Oakes Kia. We're always looking for ways to improve, so we'll take note of the timing issue during appointments. Thanks for sharing!

December 09, 2023

Easy to schedule. Professional. Job well done. Everything was very satisfactory. Workers were all on time. More

by bethenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
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Dec 11, 2023 -

Oakes Kia responded

Bethenk, we're glad to know you found our service at Oakes Kia professional and satisfactory. Thanks for the positive feedback!

December 09, 2023

Thank you for your good customer service really satisfied my visit with you guys thank you More

by JOJUJAS036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Report | Print
Dec 11, 2023 -

Oakes Kia responded

This is great to hear! We are grateful to have your business. Thanks for taking the time to leave us a review! - The Oakes Kia Team

December 08, 2023

Great communication! Great service! Schedulers make it so easy. Technicians explain the process well. No complaints! More

by stouppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Report | Print
Dec 08, 2023 -

Oakes Kia responded

We're delighted to know you had a great experience with our team at Oakes Kia! We strive for clear communication and top-notch service. Thanks for the positive feedback, we appreciate it!

December 07, 2023

Good vehicle pricing and friendly salespeople let down by unscrupulous finance department tactics which are a deal killer. More

by BRANDON.CONRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Braswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Oakes Kia responded

I would like to apologize for your experience with our finance department. We aim for transparency and honesty in all areas of our business, so it's disappointing to learn that we fell short during your visit. Thank you for reaching out to us to resolve these concerns. I am very sorry for any inconvenience and am here to assist if you need anything else. Thank you, -Rachel Huff - BDC Director - (816) 474-2900

December 07, 2023

Having my car serviced here, staff is very customer service oriented, and a great place to get service done on a KIA. Would very much recommend! More

by Viviana Davila Acebedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Report | Print
Dec 08, 2023 -

Oakes Kia responded

Viviana, we're glad to know you had a positive experience with our service team at Oakes Kia. We appreciate your recommendation and look forward to assisting you in the future!

December 06, 2023

Service was fast. good, restroom was clean. took good care of well like you always do. More

by steven4of7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Meidinger
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Dec 07, 2023 -

Oakes Kia responded

Steven, these are all things we love to hear! Thank you for supporting Oakes Kia with a 5-star review!

December 05, 2023

They were quick and fast. They knew exactly what i wanted. They didn’t hassle me. They made it very convenient for me. More

by aniahgaines19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Report | Print
Dec 05, 2023 -

Oakes Kia responded

Aniah, we're glad to know you had a timely and hassle-free experience here at Oakes Kia. We always aim for convenience and efficiency. Thanks for the review!

December 04, 2023

Tim was great to deal with and made the process very easy. Would do business with them again. More

by jeremy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Oakes Kia responded

We are glad to hear that Tim was excellent to work with. Thank you for choosing Oakes Kia! We are here to help with any of your future service needs, Jeremy.

December 04, 2023

Randy gets kudos for helping us with a problem after the oil change. He was most attentive and helpful! More

by kjharken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Dec 04, 2023 -

Oakes Kia responded

We're glad to know that Randy was able to assist you with your issue after the oil change at Oakes Kia. We appreciate the kudos and will pass them along!

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