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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews
Call Service Center (816) 474-2900

1,343 Reviews of Oakes Kia - Service Center

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December 22, 2023

Everyone was very nice and the process went smoothly. Tori was great and very helpful! More

by elisia5312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Webb
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Dec 23, 2023 -

Oakes Kia responded

Elisia, thank you for taking the time to review Oakes Kia! We love to hear you were in great hands with Tori. Drive safely, and have a wonderful day!

December 22, 2023

Karen was extremely helpful and kind and she helped us to find everything we wanted in a car. The place was extremely clean and everyone was helpful all around. More

by misb05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2023 -

Oakes Kia responded

We're delighted to know that Karen and the team at Oakes Kia were able to assist you in finding your perfect car. Thanks for highlighting our clean facilities and helpful staff - we appreciate it!

December 19, 2023

They are always nice and helpful. I usually never have to wait too long. Its It's always been a good experience. More

by RACHELLEWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Oakes Kia responded

Rachelle, we're glad to know that you've consistently had good experiences with us at Oakes Kia. Thanks for your kind words about our team's helpfulness and efficiency!

December 19, 2023

Everyone was very helpful and specific in their comments about the services performed for my visit. More

by rtrudkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Oakes Kia responded

Thank you for leaving Oakes Kia a five-star review! We are thrilled that our team was helpful and ensured your services were completed to your satisfaction. Until next time!

December 19, 2023

It was an easy no hassle experience. I would recommend them to anyone that is needing to buy a car. More

by db
Recommend Dealer
Yes
Employees Worked With
Alek Bonikowski
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Dec 19, 2023 -

Oakes Kia responded

Thanks for your generous recommendation! We're so glad you had a hassle-free experience at Oakes Kia and we wish you happy miles ahead!

December 18, 2023

Oakes Kia is a half hour drive from my home, so it's not exactly the most convenient place for me to take my car for regular service, but I won't take it anywhere else. I have been taking my car to Oakes Ki More

by CRYSTAL.DAWN.KIMBERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Bolling
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Dec 18, 2023 -

Oakes Kia responded

We're so glad to know that despite the distance, you chose Oakes Kia for your car service needs. It's wonderful to learn about Jarrod and our team going above and beyond in assisting with your high-mileage Optima! We appreciate the support - see you next time!

December 18, 2023

Overall good experience. Could’ve done without the high pressure from the F &I guy. More

by tdaniel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 18, 2023 -

Oakes Kia responded

Daniel, I am glad to know that you had a good experience with us. We aim to provide a pressure-free experience for all of our customers, so it's disappointing to see that you were left with a different impression. If there is anything else you would like to discuss about your visit, please don't hesitate to reach out. Thank you, Rachel Huff - BDC Director - (816) 474-2900

December 17, 2023

We noticed that the rear windshield wiper needed replacing upon purchasing. We informed our salesman. Nothing happened. We also have not been contacted with documents, title, and payoff of tradein. More

by omooreart
Recommend Dealer
No
Employees Worked With
I don't recognize any of these names
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Dec 18, 2023 -

Oakes Kia responded

I'm sorry to learn about your experience and the delay in receiving important documents. This is not reflective of our usual standards, and we apologize for any inconvenience caused. We'd like to rectify this situation as soon as possible - please reach out directly so that we can assist you further with these issues. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

December 17, 2023

very good service and treatment from your staff, y calidad en sus servicios de mantenimiento More

by edgargone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva
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Dec 18, 2023 -

Oakes Kia responded

Thanks for the 5-star review, Edgargone. We hope to see you again at Oakes Kia!

December 16, 2023

Great service and friendly staff. Highly recommend the service department. Waiting room was excellent. Wait was long More

by dkhawk2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Oakes Kia responded

We appreciate your recommendation and are glad to know you enjoyed our service department at Oakes Kia. We're always working on improving wait times and we hope to see you again down the road!

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