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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews
Call Service Center (816) 474-2900

1,343 Reviews of Oakes Kia - Service Center

Sort by
January 03, 2024

Dealership was wonderful to work with. Simple oil change and tire rotation. Was out in under an hour! Nice job More

by tstephenson218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Oakes Kia responded

We're glad to know you had a great experience at Oakes Kia! We always aim for efficiency in our services. Thanks for taking the time to leave us a review! We are here for anything you might need down the road!

January 02, 2024

Scheduling the appointment was not the easiest or most friendly thing. The software update went fine. Other than the stickers they put on the windows are crooked. More

by joneprice77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name
Report | Print
Jan 02, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know the software update went well. We'll work on improving our appointment scheduling process and attention to detail with window stickers at Oakes Kia. Thanks for bringing this up!

December 30, 2023

Great service, the service was very efficient, I liked the service, it was awesome, service good More

by HARDLEFT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen Spaulding
Report | Print
Jan 02, 2024 -

Oakes Kia responded

Five-star service is what we love to hear! Thank you for choosing Oakes Kia and sharing your experience. Until next time!

December 29, 2023

Oakes Kia is heads above the rest! They make buying a new vehicle very easy. More

by TMM
Recommend Dealer
Yes
Employees Worked With
Gary Marlin, Michelle Spinola
Report | Print
Dec 29, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Oakes Kia!

December 28, 2023

I like being able to schedule service online. Techs and everyone is friendly. Waiting room is comfortable. More

by MELKCMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Dec 28, 2023 -

Oakes Kia responded

We're glad to know you found our online scheduling and waiting room comfortable at Oakes Kia. Our team always aims for friendly service! Thanks for the positive feedback.

December 27, 2023

Mike Stinnett really went above and beyond for me when it came to my repair. I had to bring my car in twice, after the dashboard lights wouldn’t stop coming on. Mike got a rental car to me, and kept my vehic More

by SLEHR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Report | Print
Dec 27, 2023 -

Oakes Kia responded

We're glad to know that Mike and our team at Oakes Kia were able to help you out with your car issues. It's important for us that every customer leaves satisfied, so we appreciate the positive feedback!

December 27, 2023

Friendly service team & comfortable customer lounge while waiting for routine maintenance. Appreciated the documented multi-point checklist. More

by jl2706
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Dec 27, 2023 -

Oakes Kia responded

We're glad to know you enjoyed our customer lounge and appreciated the multi-point checklist during your routine maintenance visit at Oakes Kia. Thanks for sharing this positive feedback!

December 27, 2023

Oaks is fast and efficient. They value your time and ensure quick service. Thank you!! More

by btipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Derrick Dow, Lyric Greene, Jose Chavez
Report | Print
Dec 27, 2023 -

Oakes Kia responded

Reviews like this one make our day! Thanks from the Oakes Kia team.

December 26, 2023

Oakes Kia has always provided great service for my car. They communicate well. They are timely. All in all a great experience. More

by stouppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Report | Print
Dec 26, 2023 -

Oakes Kia responded

We're delighted to know that you've consistently had great experiences with our service at Oakes Kia! We always aim for effective communication and timeliness. Thanks so much for your review!

December 22, 2023

great sevrice. they got my vehicle right in for its routine mantainence. and it took less time then anticipated. Although their waiting room is quite small and cro More

by laurieherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike stinnett, Darius Harric both get 5 stars
Report | Print
Dec 22, 2023 -

Oakes Kia responded

Laurie, we're glad to know you had a positive experience with your vehicle's maintenance at Oakes Kia. We appreciate the feedback about our waiting room and will look into it for future improvements. Thanks!

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