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Oakes Kia

North Kansas City, MO

4.6
4,077 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,077 reviews

May 18, 2023

Good people with good deals on good cars you should go check them out they are awesome More

by byronemilios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Jesse Powers, Keith Ordiway, Don Andrews
May 18, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Oakes Kia. Safe travels!

May 18, 2023

Extremely disappointed in vehicle inspection, as we have had to replace a tire due to leak as it had been patched 3 times. Air filter had to be replaced, and will need to do $1,400 break work per East Vall More

by drshive
Recommend Dealer
No
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Oakes Kia responded

We never want to hear that our customers are unhappy with our services, and I apologize if there was more work needed than you were expecting. I understand your frustrations here, but I assure you our team wants the best for our customers and the integrity of their vehicles. If you would like to discuss your concerns, I would be happy to take your call. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

May 18, 2023

I was very pleased with the service I received at Oakes Kia. Brian was helpful throughout the whole process and upfront about what to expect. The only time I was less than thrilled was the value I got for More

by STUEVEM77
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Jose "Chavo" Chavez, Patrick Morere, Alec Andrews, Brian McCabe
May 18, 2023 -

Oakes Kia responded

We're happy to hear you had a great experience at Oakes Kia! We're thrilled to know Brian was helpful and provided upfront guidance throughout your visit. We appreciate your honest feedback about your trade-in value, and we'll do our best to continue improving in this area. Thanks for choosing Oakes Kia!

May 17, 2023

This will definitely be my #1 place to come look for a car from now on. I had a great overall experience with every single person there. More

by Charles g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Ordiway, Justin Neyland
May 17, 2023 -

Oakes Kia responded

Charles, we are grateful to be considered as your number-one place to purchase a vehicle! Thank you for stopping in at Oakes Kia and leaving a five-star review for our team. See you soon!

May 17, 2023

Alek was very easy to work with. Dealership had plenty of automobiles to choose from. More

by LOGANJNOECKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Powers, Jose "Chavo" Chavez, Alek Bonikowski
May 17, 2023 -

Oakes Kia responded

Logan, thank you for leaving Oakes Kia a five-star review and sharing your kind words for Alek! We are happy to hear you had a positive experience. Take care!

May 16, 2023

Fernando and the service personnel are always friendly and communication is good (5 stars). My dissatisfaction is the communication between Kia customer service, district rep, and Kia dealerships. Ther More

by jsteil2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 16, 2023 -

Oakes Kia responded

We're so glad to hear that Fernando and our service team at Oakes Kia provided great communication and friendly service during your visit, earning us a 5-star rating. We apologize for any miscommunication experienced between Kia America and the dealerships, and we'll do our best to improve going forward. Thank you for your honest feedback and we look forward to your next visit.

May 16, 2023 -

jsteil2012 responded

I know this rating is for Oakes. I submitted a BBB for Kia America. There is no miscommunication between Kia America and the dealership. Kia America customer care is terrible. I'm a calm person, but they would argue and interrupt me all the time. They would take my info and pretend to make a case. Took several calls before a goodwill case was submitted. I submitted around 15 pages of maintenance records and they sat on them for a week. Never submitted them to a Kia rep. I finally got someone that noticed and submitted it. Car stayed at Oakes longer than it should have due to them. Only improvement would be the dealership creating the case, attaching the techline info, and allowing the customer to login and upload records, testimony to the issue. Either way thanks for responding. I'm purchasing a Lexus RX350 which my wife will probably take from me lol.

May 16, 2023

I worked with Nathan and he was very helpful and tried his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of m More

by sunshinemunsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 17, 2023 -

Oakes Kia responded

We apologize for any frustrations caused by your vehicle's unresolved service issues. We would be happy to work with you further to see if there is anything further we can do to help resolve this issue. We understand you are looking for a resolution to the problems, and we hope to provide one as soon as possible. Please give me a call at your convenience. Rachel Huff - BDC Director - (816) 474-2900

May 16, 2023

I really like this location. I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks ! More

by ahernandez36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall all their names
May 17, 2023 -

Oakes Kia responded

We're so happy to hear you enjoy our location and have chosen Oakes Kia for all of your vehicle purchases! We're glad you appreciate the snacks too! Thanks for sharing your experience with us.

May 16, 2023

I was helped in a timely manner, everyone was very friendly, the store was clean More

by paigemarie94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 16, 2023 -

Oakes Kia responded

These are all things we love to hear! Thanks for supporting Oakes Kia with a stellar 5-star review. Safe travels!

May 16, 2023

The entire staff has been wonderful to work with from setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going More

by scassidy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darah McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hall, Gary Marlin
May 17, 2023 -

Oakes Kia responded

We're so happy to hear about your experience at Oakes Kia! Our team is dedicated to providing efficient and helpful service, from the moment you arrive until your call when everything is finished. Thank you for trusting us with your oil change needs, and we hope to see you again down the road.

May 17, 2023 -

scassidy3 responded

Thanks for the great service last Saturday

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