Oakes Kia

I used to find a car I liked, inspect it ,drive it negotiate a price based on the asking price and the actual condition of the car, and write a personal check. Then pick the car up when the check cle negotiate a price based on the asking price and the actual condition of the car, and write a personal check. Then pick the car up when the check cleared the bank. Now, once they know you want the car they will inform you the price listed on the third party website was lower than the price listed at there site. You need to have a qualifying trade in and use in-house financing to receive the lower price. Legally they are not responsible for what they post on third party sites so... to increase foot traffic... they deceive people. In Missouri legislators and the attorney general's office allow this deceptive business practice. When I confronted them they said "they couldn't control the information third party websites had on their websites". That was a blatant lie. They pressured me to fill out a online financial application that included employment history and a SS# when I was not financing through them. THAT WAS A HARD NO. They wanted $500 via my debtcard to hold the vehicle. THAT WAS ANOTHER HARD NO. They waited untill they got my $500 down money before I was informed they only had one Key/FOB for the car ($400 at the Lexus dealer). I held my nose and suffered through it because it was a very nice 8 year old car. On the way home I received a unsolicited call trying to sell me Allstate insurance. Very classy experience. I'm not sure how they measure up against other dealerships in the mid-west but I would rather have a root canal than to go back to Oakes KIA. NOT THE EMPLOYEES FAULT! It is clear that these policies all come from the top. More

Steven Carroll was wonderful to work with & was so helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go bac helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go back when I need another vehicle. More

My service work was completed within 1 and 1/2 hours which was earlier than planned. My service specialist was very competent. which was earlier than planned. My service specialist was very competent. More

Gary was very knowledgeable and helped us pick out the right car for our needs. right car for our needs. More

This dealership was incredibly helpful when servicing my car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long. car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long. More

The dealership not only performed regular maintenance but also installed the anti theft software ahead of my scheduled time --- Thank you also installed the anti theft software ahead of my scheduled time --- Thank you More

I will let you know once my new has been fixed and all the items work correctly the items work correctly More

Within 2 weeks of purchase had to replace a tire that had a slow leak from day one - it had been patched 3 times. Shop at East Valley Nissan said car required air filter and also brake work (est $1,400). a slow leak from day one - it had been patched 3 times. Shop at East Valley Nissan said car required air filter and also brake work (est $1,400). More

Francisco took great car of me! Would definitely comeback for any other maintenance related items! Would definitely comeback for any other maintenance related items! More

Great service! I was in and out in quickly and the work was done much faster than promised. I was in and out in quickly and the work was done much faster than promised. More