Oakes Kia

I was notified earlier in the year that there was a recall for the anti theft security system. After talking with someone in service, it was advised that since I had an after market remote starter inst recall for the anti theft security system. After talking with someone in service, it was advised that since I had an after market remote starter installed last year, that I shouldn’t have the service recall performed. I brought my car in for an oil change, while scheduling the service, the girl told me there was a recall on the anti theft security system, and I told her I had an after market remote starter, and she confirmed that I shouldn’t have the service performed, stating she would “remove it”. As I was paying for my oil change I was informed that the recall HAD been performed. After talking with the man in service & explaining why it wasn’t supposed to be completed, we walked out to my car to see if the remote starter would work. It didn’t the first 2 attempts, but then did. I’m praying that it isn’t intermittent. I will most definitely be in touch if it stops working. Do better. More

One of very few dealers with a competitive price on a used Ford Maverick. Drew and Jose were easy to work with. Minimal waiting around, well staffed. used Ford Maverick. Drew and Jose were easy to work with. Minimal waiting around, well staffed. More

He was a great representative he showed me everything in the car and how to run it but there is a problem I did not get my second key but he is a very great person the car and how to run it but there is a problem I did not get my second key but he is a very great person More

Took my 23 sportag back for 4th recall. Told the technician that there was a growling noise between 68-75 mph.asked if someone could test drive my car. The tech told me that they were worki Told the technician that there was a growling noise between 68-75 mph.asked if someone could test drive my car. The tech told me that they were working on 100 cars a day. I took that to mean no test drive. Got my car back noise still there. Since then check engine light came on. Took car to advanced auto the code was related to the cooling system. Called Oakes they it would take 20 days to get it in. I'm taking it in on August 1st. I've bought 2 cars from you in the last 24 months. To be continued. More

Quick service, no hassle appointments with courteous service people. Recommend for any Kia owners in the Kansas City area. service people. Recommend for any Kia owners in the Kansas City area. More

It was a timely experience. The oaks team was very professional and kept me informed. They were able to get me in right away! The oaks team was very professional and kept me informed. They were able to get me in right away! More

Never contact me about my experience or follow up call would not recommend this dealership would not recommend this dealership More

I had a great experience I’m still waiting to get my second key but it was a great experience very good second key but it was a great experience very good More

Justin was excellent from the beginning to the end. He was very polite, not pushy made the experience excellent. I think our finance person was José and he was delightful to work with as well. We also He was very polite, not pushy made the experience excellent. I think our finance person was José and he was delightful to work with as well. We also worked with an Internet sales person by the name of Madeline and she was very responsive every time I sent a message. I was asked to rate a person by the name of Buddy I did not meet him I love my new Kia. I’m a first time owner. More

The employees are very professional, kind and courteous. The shuttle service is amazingingly convenient. I've had nothing but positive visits. The shuttle service is amazingingly convenient. I've had nothing but positive visits. More