Oakes Kia
North Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,081 reviews
Easy to work with. Didn't have to have a back and forth negotiation. Highly recommend. Didn't have to have a back and forth negotiation. Highly recommend. More
Great and easy experience. Would recommend these guys to anyone that is ready to car shop. No hassle! Would recommend these guys to anyone that is ready to car shop. No hassle! More
Justin was a great salesman even though we made his job easy by knowing exactly what we wanted to order when we walked through the doors! He didn’t try to waiver us in any other direction and was able to g easy by knowing exactly what we wanted to order when we walked through the doors! He didn’t try to waiver us in any other direction and was able to get our car ordered in a timely manner. He gave us his direct contact so we could text/call and ask questions during the 3 month period he informed us it could possibly take for our vehicle to arrive. He also texts us updates throughout that waiting period. He was fun and easy going. More
Not welcoming. Took an hour and 45 minutes for a scheduled oil change. I had to go to the desk ‘em I saw my car outside. Took an hour and 45 minutes for a scheduled oil change. I had to go to the desk ‘em I saw my car outside. More
Tori was super friendly and helpful. Really enjoyed our experience. She listened to what was important to me in a vehicle and I love the one she chose! Really enjoyed our experience. She listened to what was important to me in a vehicle and I love the one she chose! More
No comments at this time. Pretty fast time in and out. Would like to have seen an overview of what was done and status on components looked at. Pretty fast time in and out. Would like to have seen an overview of what was done and status on components looked at. More
The salesman took my phone to sign me on to the Wi-Fi because I had terrible service in the dealership. While he was only supposed to be signing me on to the Wi-Fi he clicked on to my safari, googled Oak because I had terrible service in the dealership. While he was only supposed to be signing me on to the Wi-Fi he clicked on to my safari, googled Oakes Kia to leave himself a 5 star review and wrote that he was great. He was so sneaky and just handed my phone back like nothing had happened. I had no idea he was doing such. I felt extremely violated once I found out he did that. I emailed him asking why he did that and all he wrote was “I apologize.” I was so excited to be purchasing a new car to accommodate my growing family but now all I can think of when getting in my car is how angry I am from being violated and impersonated by someone I should have been able to trust. I reached out to the manager to voice my complaints and he said he would talk with him because that is not acceptable behavior. A few days later I received an email from the salesman continuing to ask for a positive review which indicates that he clearly was not talked to or disciplined in any way. I have several friends that have voiced interest in my new car and the first thing I tell them is to not step foot in Oakes Kia. Highly disappointed in my experience. More
Patrick was wonderfully helpful in finding the car that was the perfect fit for me, answering all my questions and providing extra info! The whole dealership team was quick, easy and great to work with in was the perfect fit for me, answering all my questions and providing extra info! The whole dealership team was quick, easy and great to work with in financing as well! 10/10 recommend! More
Nice experience overall. Lyric was a great resource and a nice salesperson to have helping us with our purchase Lyric was a great resource and a nice salesperson to have helping us with our purchase More