Oakes Kia

Bruce was great! We typically hate shopping for vehicles but Oakes made it a fun and painless experience. Thank You Bruce and the whole Oakes Team! We typically hate shopping for vehicles but Oakes made it a fun and painless experience. Thank You Bruce and the whole Oakes Team! More

DO NOT PURCHASE FROM THIS DEALER. THEY LIED TO ME ABOUT EVERYTHING. CAR FAX REPORT WAS OLD, PRICE WAS 6k OVER ITS WORTH AND CUSTOMER SERVICE WAS TRASH. CAR WASNT EVEN CLEANED THERE WA THEY LIED TO ME ABOUT EVERYTHING. CAR FAX REPORT WAS OLD, PRICE WAS 6k OVER ITS WORTH AND CUSTOMER SERVICE WAS TRASH. CAR WASNT EVEN CLEANED THERE WAS DOG HAIR ALL OVER BACKSEAT AND SPILLED OLD CRUSTY COFFEE STILL IN CUPHOLDER. PLEASE SAVE YOURSELF! DO NOT TRUST THEM!!! Reported to BBB and CPFB. More

I had a great experience first working with Karen and then Alex since Karen was out the day I came to pick up my Sorento. Both were extremely friendly and accommodating. I will be sending friends and fam then Alex since Karen was out the day I came to pick up my Sorento. Both were extremely friendly and accommodating. I will be sending friends and family their way! More

I take both of my cars to Oakes Kia for service. They are always fast and do a great job. They are always fast and do a great job. More

Exactly as I had hoped. They provided a shuttle home & back to the dealership once my car was ready. They provided a shuttle home & back to the dealership once my car was ready. More

Amazing communication with customers and keeping us updated on our vehicle. Always the best service and don’t have to worry about them over charging or selling me something I don’t need! Always take my updated on our vehicle. Always the best service and don’t have to worry about them over charging or selling me something I don’t need! Always take my cars there Kia or not! More

Oakes Kia as a dealership has a Very comfortable atmosphere, while all employees are friendly and helpful! atmosphere, while all employees are friendly and helpful! More

Staff is very friendly and helpful. Shuttle service was not available so manager gave me a lift. Shuttle service was not available so manager gave me a lift. More

Alec was knowledgeable and easy to work with. Our overall experience was smooth and we would recommend Alec and Oakes Kia. Our overall experience was smooth and we would recommend Alec and Oakes Kia. More

We bought a “Certified Used” Kia. During the rainy test drive we could not hear any suspicious noises. On the drive home, once out of the rain, there was a noise with an occasional s During the rainy test drive we could not hear any suspicious noises. On the drive home, once out of the rain, there was a noise with an occasional squeak. Though the tires had acceptable tread depth, they were had uneven wearing and 3 had cupping. They had been placed on the vehicle so the cupping was on the inside and harder to see. All four tires were replaced yet the squeak was still there. Before we could get it into have it looked at the check engine light came on. Upon having that diagnosed we found out it was the transmission. We took it to the dealership immediately and we had to make the follow up calls on the status. Oakes advised there was metal shavings in the transmission. This is something that they either overlooked during their “165 point inspection” before selling, or they simply did not inspect it. We have now been without a vehicle going on 3 weeks with no calls from any management regarding their poor performance as a dealer. Buyer beware. More