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Oakes Kia

North Kansas City, MO

4.6
4,197 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,197 reviews

December 13, 2023

Went in looking for a Jeep that was no longer on the lot, but came out with an even better deal on a 2022 Kia Sorento. Chelsea was super helpful and friendly and took the time to get to know exactly what I w More

by katelyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Kleoppel
Dec 13, 2023 -

Oakes Kia responded

Katelyna, we're delighted to know that Chelsea was able to assist you in finding a great deal on your new 2022 Kia Sorento at Oakes Kia. We appreciate the recommendation and look forward to seeing you again!

December 13, 2023

Recall was not done after waiting 3 hours. Asked for breaks to be checked was charged 199 for a diagnostic test without being informed of the fee. Location has very poor communication, will ne More

by Newness212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team never provided names
Dec 13, 2023 -

Oakes Kia responded

We're sorry to read about your service experience and the lack of communication you experienced. It's important that our customers are informed of any charges or changes and it seems we've missed the mark here. We apologize for any miscommunication or inconvenience caused, as this is not reflective of the service standards we aim for. If you'd like to discuss this further, please reach out at your earliest convenience. Thank you, Jeff Solomon - Service Director - 816-474-2900

December 13, 2023

Buying a car is a big deal, and they made it easy and as stress free as they could. They were able to assist me with any and all questions and needs I had. Looking forward to continuing to work with them in More

by breyn1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Elam, Jack Lawrence, Logan Wise
Dec 13, 2023 -

Oakes Kia responded

We're delighted to know that our team at Oakes Kia was able to make your car-buying experience easy and stress-free. We look forward to assisting you with future vehicle maintenance and upkeep!

December 13, 2023

Oakes KIA seems to be a very big dealership. Because of that, they strive to keep transactions as smoothly as possible. Everyone I encountered was polite and helpful. I just felt a little overwh More

by ckaterun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Wise
Dec 14, 2023 -

Oakes Kia responded

We appreciate your feedback and are glad to know that our team at Oakes Kia was respectful of your decisions. Thank you for your business and we wish you many safe miles ahead!

December 13, 2023

Great people to work with for our new Kia Stinger. Steven Carroll was awesome and even came in on his day off to help us close the deal. I highly recommend Steven Carroll at Oakes KIA! More

by TMCBEE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Logan Wise
Dec 13, 2023 -

Oakes Kia responded

We're so glad to know you had a great experience with Steven and our team here at Oakes Kia. We appreciate your recommendation, enjoy your new Kia Stinger!

December 13, 2023

Lyric and the rest of the Oakes Kia team were friendly and pleasant to work with during this process. More

by JS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Kimley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chavez
Dec 13, 2023 -

Oakes Kia responded

We're glad to know that Lyric and our team at Oakes Kia made your experience a pleasant one. Thanks for sharing this positive feedback!

December 11, 2023

Everything went great. Where there was a snag was when inspecting the car we found scratches, marks etc. I expect a brand new car with 10 miles on it to be in pristine c More

by nawissma1577
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Elam, Jack Lawrence, Logan Wise
Dec 11, 2023 -

Oakes Kia responded

We appreciate your feedback and understanding. Our team at Oakes Kia, especially Michelle and Logan, always strive to ensure our customers are satisfied with their purchase. We're glad they could assist in resolving the issue you encountered with your new car. Thanks for choosing us!

December 10, 2023

The service provider was personable and service that was provided was great. There was bit of a wait but with all that has been occurring with Kia, I thought I would have to wait some. More

by cmonique24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Dec 11, 2023 -

Oakes Kia responded

We appreciate your understanding and patience during the wait, Monique. It's great to know that you found our service at Oakes Kia personable and satisfactory! Thanks for sharing your experience with us.

December 10, 2023

Friendly employees and very welcoming environment. Great timing and service. I will be returning for future tune ups and maintenance. More

by katewalter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 11, 2023 -

Oakes Kia responded

Kate, we're glad to know you had a positive experience with our team at Oakes Kia. We look forward to seeing you for your future tune-ups and maintenance!

December 10, 2023

After oil change and inspection my car was parked between 2 other cars tightly and could not move my car. When telling person inside he rolled his eyes and had to wait 5-10 minutes to get other car moved. La More

by glynda.harman
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I didn’t get names
Dec 11, 2023 -

Oakes Kia responded

Glynda, we would like to apologize for your experience. This is not the level of service we aim for and it's clear that we fell short in this instance. We take all feedback seriously and will use yours as an opportunity to improve our processes. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Jeff Solomon - Service Director - 816-474-2900

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