Oakes Kia

My son and I purchased a 2007 Ram 4x4 in December 2012. He needed 4x4 in February but it did not work. Apparently the 4x4 did not work when we purchased it. Jack Miller said when we drove off lot it was o He needed 4x4 in February but it did not work. Apparently the 4x4 did not work when we purchased it. Jack Miller said when we drove off lot it was our problem. It did not matter that the first time we tried to use it wouldn't work. Jack Miller said they check each vehicle out from end to end. This tells me either they did not check it out like they said or someone knew the four wheel drive did not work and they did not bother to tell us before we purchased it. With this experience I would not advise anyone to buy from this dealer. More

Went in to buy a 2013 Soul. We were up front and informed them we didn't have a trade or any money to put down. They said that wouldn't be a problem at all. When the lender said they wanted $1000 down, the s them we didn't have a trade or any money to put down. They said that wouldn't be a problem at all. When the lender said they wanted $1000 down, the sales manager Cameron said Jack Miller Kia would take $1000 off the price and we could tell the lender we put $1000 down. The lender accepted this and all was well. We went in with Elford to sign paper work and were adamant about not wanting a service contract with portfolio or gap insurance. He assured us that everything was taken care of and not to worry. When we signed he told us we were declining the coverage. Later that evening we were looking over the paper work and noticed a charge of $1750 for a Portfolio service contract as well as $750 fee for gap insurance. Figuring this was a mistake and they would fix it without issue (based on my experiences buying 3 other cars from Jack Miller). However, Cameron the sales manager, who so graciously reduced the price of the car by $1000, had an abrupt change in attitude and told me to either bring him in $1000 or the car if I wanted to have the additional $2500 that I never wanted removed from my contract. He agreed that he put that in the contract without our consent claiming he had to make a profit. I will never buy another car from Jack Miller again. This was the 4th one I've purchased from them and for them to slide in back door, shady charges into our loan without our consent, and then refusing to remove them just shows how they treat their (once) loyal customers. More

Sal was very friendly the first time I talked to him. He wanted to find the best car for me and the best price. He was able to negotiate prices which was very helpful. wanted to find the best car for me and the best price. He was able to negotiate prices which was very helpful. More

These is the fourth vehicle our business has purchased from them. If we did not feel very good about their service and fairness we would not have continued to go back to them. I am sure when it comes ti from them. If we did not feel very good about their service and fairness we would not have continued to go back to them. I am sure when it comes time to get another vehicle it will be from them. More

The Service Department personnel are very professional in their appearence and skills. They made me feel comfortable and answered my questions and concerns. A terrific organization!! their appearence and skills. They made me feel comfortable and answered my questions and concerns. A terrific organization!! More

We were given wrong information on the Key , They only had one and said it did not have a chip .No biggie would could have one made at Walmart for a couple of bucks .It would not start the jeep ! We ended had one and said it did not have a chip .No biggie would could have one made at Walmart for a couple of bucks .It would not start the jeep ! We ended up having to pay 125.00 for one because it did have a chip .Not their problem . Had a problem with the top not sitting right on the driver sound so it was very loud air noise when you drive it . We were told all jeeps have air noises HA!!Took it to a certified jeep dealer and they said a whole part was missing . They were rude about that when we informed them we wanted it fixed . We called every day The part was never in ,it took 4 weeks to get part . When they finally located the part because I went down there since i was not getting any where on the phone they meraculasly found the part and come to find out the part has been sitting there 3 weeks !!!!They got an attitude and said they wont continue fixing things for us . We responded you havent fixed a thing yet !!!! Called at least 15 times to get the issues resolved More

J.P. helped us get our deal done in a timely fashion, at the price we expected. He went out of his way to make sure an add on was taken care of as well. Gave us his personal cell # to answer questions and w the price we expected. He went out of his way to make sure an add on was taken care of as well. Gave us his personal cell # to answer questions and was easy to deal with. Only giving him 5 stars because I did not see an option to give him 10! More

I was Looking for a new car that would get good gas mileage, and was safe for our family. I filled out the online App, and had Sal contact'd me within the day. He was professional and asked me import mileage, and was safe for our family. I filled out the online App, and had Sal contact'd me within the day. He was professional and asked me important questions that would help in the process of the Financing and finding the new car we wanted. I love the new optima we bought it is perfect, fully loaded and everything we wanted and more. Sal Took care of everything so that all we had to do was pick the car out and sign. Financing was already done with the amount I needed and it was nice. I used to be an Car Salesman at Dick Smith Ford and I love the way Jack Miller Kia treated me and my family. Dick Smith was never this way. So I have no problem pointing people to Sal, at Jack Miller Kia... He even help out with securing insurance. Buy from them you will not be sorry!!!!!!! More

Sal and the team delivered on their promises. We recently purchased a brand new kia optima sxl from the team at Jack Miller Kia. We never felt rushed or felt like we were trying to be "strong armed" into mak purchased a brand new kia optima sxl from the team at Jack Miller Kia. We never felt rushed or felt like we were trying to be "strong armed" into making a snap decision. All of our questions were answered very professionally and with great informative details. Pricing can't be beat at Jack Miller, and believe me, we checked. Thanks again to the team at Jack Miller for helping us find the perfect fit for a price we could afford. More

I went there looking for the car that I needed and the price I needed to pay. They took very good care of me. The lord bless me on 12-2-12. price I needed to pay. They took very good care of me. The lord bless me on 12-2-12. More