Oakes Kia

I live in St. Joseph, 45 miles away from Jack Miller Kia. I purchased my first Kia from Anderson Kia in St. Joseph. I went back to Anderson less than 2 yrs later to trade in my vehicle on a brand new one, an I purchased my first Kia from Anderson Kia in St. Joseph. I went back to Anderson less than 2 yrs later to trade in my vehicle on a brand new one, and they didn't want to give me near what my car was worth. I did this twice over a 6 month period. The last time it took them 3 days to EMAIL me and tell me they wanted my car, plus cash. I was about to give up and keep my Kia, it was only 2 1/2 yrs old. I decided to try a KC dealer, so I called Jack Miller and spoke to Dave Campbell. I called in the morning and by 3:30 that same day Jack Miller Kia had already done everything with my bank and the car was ready for me to pick up. They gave me what I needed for my used Kia and gave me a great deal on a brand new Sorento. They were very pleasant to deal with and I have nothing but the best things to say about them. Dave Campbell even hand delivered, to my home, the vent visors I ordered from Jack Miller. I would HIGHLY recommend this dealer! More

Waited 5 hours to get to finance. Sales agreement made to purchase the lease vehicle I owned from another manufacturer was not satisfied. to purchase the lease vehicle I owned from another manufacturer was not satisfied. More

Easiest experience I ever had buying a car. After the friendly greeting and a informative test drive, we quickly reached agreement on a price. Every step of the procedure was explained to me and I had no friendly greeting and a informative test drive, we quickly reached agreement on a price. Every step of the procedure was explained to me and I had no suprises. I have good credit and expected to have no problems and my deal went quickly and as expected. Every one I had contact with was friendly. More

WOW! this was the worst experience i have ever had trying to buy anything from anyone! this dealer and the finance guy frank rodgers tried to "flip" me. to get me to drop my financer and use them as my finan to buy anything from anyone! this dealer and the finance guy frank rodgers tried to "flip" me. to get me to drop my financer and use them as my financer. i was quoted prices that were pure lies that changed over and over. i was told complete lies about my financer and what my financer supposedly told them. when my financer called them he told her different numbers than we agreed on and he hung up on her after she called him on what he was trying to do. they lied about the NADA of the car, about my loan and what it allowed me to buy, about the document fee, about the price of the extended warranty. the lied and told me my loan was no good because it could only be for 20% over the price of the car we agreed on. THIS WAS A BLATANT LIE! it was good for 20% over NADA retail!! which was a 1500$ difference and put me way way under 20% these people are professional liars they are much worse then the ultimate used car guy cliche. after i walked out irate and told them i was going to see if other dealers could take my financing they called my 5 times and changed the numbers telling me they could take my financing after all. they wold me there wa sno way i could take the car home until my financers check cleared which might be up to 2 weeks when i told them i would see if other dealers had the same policy they told me ok then calle dme back on my cell phone a few minutes later and said they talked to somone higher up who agreed to let me have it. pure BS!! all of this after driving an hour both ways and spending several hours test driving and negotiating. The ultimate in sleazeball tactics. Thank god my financer called them on their bait and switch type BS or i may have been confused in this number switching scam. IF YOU GO TO JACK MILLER JEEP KIA YOU ARE EITHER DESPARATE, AN IDIOT, OR A MASOCHIST! More