Oakes Kia

Maddie did a good job with contact and follow up, and Laura provided the decision on pricing to make the deal work. Kevin was a professional. He helped with vehicle but was not knowledgeable of Lexus Laura provided the decision on pricing to make the deal work. Kevin was a professional. He helped with vehicle but was not knowledgeable of Lexus vehicle features and benefits, he did answer all my questions and was friendly. Took to long to complete financing. The first set of loan documents were in error and had to corrected and reprinted. I observed some COVID social distancing and CDC guidelines in place. Management should have had the maintenance staff clean door handles, surfaces etc. once an hour. Test drive vehicles should be wiped down before each use. Give the salesman tools to wipe cars right before test drive to impress customers the dealership's focus on customer safety. More

I just purchased a 2021 Kia Sorento from Oakes Kia. I must say that the experience was quite pleasant (contrary to some experiences in years past with other dealerships). The staff were professional a must say that the experience was quite pleasant (contrary to some experiences in years past with other dealerships). The staff were professional and helpful. My salesperson, Kevin Hall, was the best one could hope for. He answered all of my questions and went out of his way to explain many of the high-tech features of the vehicle. I am 100% satisfied with his help and would highly recommend his services to anyone looking to purchase a vehicle from Oakes Kia. More

Being a first time car buyer, I wasn’t sure how the process really worked. But Oakes Kia was very accommodating. Anthony was patient and willing to walk us through everything! I liked that with the pan process really worked. But Oakes Kia was very accommodating. Anthony was patient and willing to walk us through everything! I liked that with the pandemic going on they let you test drive cars by yourself, which gives you the opportunity to really test drive! 10/10 experience. More

The salesman was friendly and easy to communicate with at the dealer and on the phone, had good knowledge if the vehicle, and the paperwork was completed quickly. Very satisfied with the salesman and staff. the dealer and on the phone, had good knowledge if the vehicle, and the paperwork was completed quickly. Very satisfied with the salesman and staff. More

I had a great experience at Oakes Kia. Derrick was very invested in helping me with the purchase of my Kia Soul and I love it! invested in helping me with the purchase of my Kia Soul and I love it! More

Jacob was awesome and made us feel comfortable, no pressure and really made us feel welcome, like part of the family. If u need anything u should definitely go see him. pressure and really made us feel welcome, like part of the family. If u need anything u should definitely go see him. More

I had a great experience with my sales rep Jacob Hartl! He listened to exactly what I was looking for and helped me 100% with the whole process! I would refer Jacob Hartl to anyone that is looking for a ve He listened to exactly what I was looking for and helped me 100% with the whole process! I would refer Jacob Hartl to anyone that is looking for a vehicle and want someone that will help and also care too! More

I have been a part of 3 car-buying experiences (Telluride, Sportage, Rio) at this dealership in the last year (purchased two within the last four months and assisted my son with one a year ago). T (Telluride, Sportage, Rio) at this dealership in the last year (purchased two within the last four months and assisted my son with one a year ago). They have a professional and courtesy team that is motivated and focused on delivering a great customer experience. I have interacted with sales, service, contracting/purchasing and everyone is knowledgeable, friendly, and seeking to help the customer make the best decision for them versus performing a hard sale. I shopped many different makes and models at various dealerships from several manufacturers. The experience at Oakes Kia was by far the best. I have been very impressed with the cars thus far. They are high quality with advanced technology, attractive styling, and an unbeatable warranty at a great price. Jaevyn Carson went above and beyond to deliver a great car purchasing experience. More

Very easy to get done what you need to in minimal time Very easy to get done what you need to in minimal time with superior customer service and no pressure. Most pleasant sales experience ever for buying Very easy to get done what you need to in minimal time with superior customer service and no pressure. Most pleasant sales experience ever for buying a new car. More

Jaevyn was the best youngest sales woman I ever ran into she helped me find my first car thanks so much I really appreciate it Jaevyn Carson!!! she helped me find my first car thanks so much I really appreciate it Jaevyn Carson!!! More