Oakes Kia

As always, fantastic customer service! From the time that I arrived until my departure, professionalism at it's best! Jordan McGovern takes the time to explain the "whats and whys" of the service and explain I arrived until my departure, professionalism at it's best! Jordan McGovern takes the time to explain the "whats and whys" of the service and explains it to me in a way that makes me feel valued. He represents your company well by going far beyond the norm and doing more than I expect, and it's what excellence is all about. And, in my opinion, it comes from management striving to maintain high standards and looking after the smallest detail. Excellence means caring--it means making a special effort to do more. And Jordan demonstrated this and represented your core values EXCEPTIONALLY! More

I can say this was a great service experience. The walkthrough of the service items and the future items to watch for was great. I would recommend getting a vehicle serviced here to others. walkthrough of the service items and the future items to watch for was great. I would recommend getting a vehicle serviced here to others. More

Josh did a great job of catering to my needs and was ultimately able to get me into a vehicle that I’m extremely pleased with. Thanks again to the team at Oakes Kia. ultimately able to get me into a vehicle that I’m extremely pleased with. Thanks again to the team at Oakes Kia. More

Tyler Cannon greeted us in the parking lot and did a wonderful job guiding me through the process of buying my vehicle. From the test drive to the paperwork he made the whole experience very easy! I wou wonderful job guiding me through the process of buying my vehicle. From the test drive to the paperwork he made the whole experience very easy! I would highly recommend Tyler as a salesman! More

Fantastic facility. Employees are always friendly and offer the best service. They also send reminders for appointments and make your experience a good day. Great job. offer the best service. They also send reminders for appointments and make your experience a good day. Great job. More

Kevin was very helpful, and patiance with helping me get thru everything will deffinetly recomend him and oaks kia to friends and family for new or used car in near future. thru everything will deffinetly recomend him and oaks kia to friends and family for new or used car in near future. More

Jaevyn is a very personable lady. She always had a smile on her face and was always ready to answer any questions that we had. on her face and was always ready to answer any questions that we had. More

Overall, our experience was great purchasing the new car. There was never any pressure to buy. Several of them stayed after hours to close the deal and insure that everything was correct and all of our que There was never any pressure to buy. Several of them stayed after hours to close the deal and insure that everything was correct and all of our questions answered. More

The service deparment is poorly identified. Upon parking and wandering through the building I was told to move my car to the other side of the building. When I did that I was then told to pull it inside. and wandering through the building I was told to move my car to the other side of the building. When I did that I was then told to pull it inside. At this point I just handed Mike my keys. He developed a nasty atgitude which carried through the rest of the experience. Fortunately Dustin was much better when it came to customer service, and was able to expedite the experience whereas Mike seemed more interested in making customers jump through his hoops. We bought our car here, and love what Kia has been doing lately. We will be in the market for a new Sedona next year, and will be buying from Olatha Kia even though it is further away. More