Oakes Kia

Have no real complaints. I had an issue initial but management were quick to correct. Love my car and the info session was very informative I had an issue initial but management were quick to correct. Love my car and the info session was very informative More

The guys are always friendly and thorough on the service. They always check fluids and complete check. They always check fluids and complete check. More

I felt so upset about the service , before I buy the car I told them that the car needs an alignment and they told me that they will do it but once I signed paperwork and bought the car t figured out that t I told them that the car needs an alignment and they told me that they will do it but once I signed paperwork and bought the car t figured out that they didn’t fix the problem of the alignment . More

Took too long to get info on the car I wanted. Didn’t get a very good deal on my trade in. Went in to ask a question about paying cash for the new vehicle and there was a communication issue so I Didn’t get a very good deal on my trade in. Went in to ask a question about paying cash for the new vehicle and there was a communication issue so I was there way too long. I had to take my title for my trade and again I was there way too long just to drop it off. Wasn’t sure why only one person could help me. More

Immediately upon entering we were greeted and welcomed. I felt very comfortable despite a stressful life situation bringing me into leasing a car before I was prepared to. Alec was professional, honest, an I felt very comfortable despite a stressful life situation bringing me into leasing a car before I was prepared to. Alec was professional, honest, and patient when I had questions about any part of the process. He stayed mindful of my budget, and the office manager was also flexible to work with us when it came time to pick a price and contract. More

Went in for a tow hitch recall. They changed to oil did a tire rotation which was not due for another 5000 miles. They never told me anything about what was happening during this ti They changed to oil did a tire rotation which was not due for another 5000 miles. They never told me anything about what was happening during this time. Fernando was my service rep which sent me a text saying I could text him any time. When I did text him to see what was going on he never text me back. After two and a half hours I contacted Jarrod who was very nice and helpful. He went and checked and told me that they would have it out in in 15 mins. At check out Fernando gave me someone else's service invoice and I have no idea where mine got of to. I will say this is only my second service on my new car and the first time I was well pleased. I do want to thank Jarrod for being so nice, friendly, and helpful. I do love my new KIA. More

Disorganized, poor communication, poorly managed, frustrating experience. Completed purchase for well over MSRP and never knew who my primary contact was the entire purchase process. frustrating experience. Completed purchase for well over MSRP and never knew who my primary contact was the entire purchase process. More

Very friendly and knowledgeable! Got to see vehicles and drove the vehicle of our choice. Got to see vehicles and drove the vehicle of our choice. More

Chelsea is the best! She is very knowledgeable about cars and could answer ever question we had! We love our new Kia! She is very knowledgeable about cars and could answer ever question we had! We love our new Kia! More

We were treated up and beyond all our questions were dealt with we really had a very hood experience with each person who helped us even in the financial area definitely will be using this dealership in dealt with we really had a very hood experience with each person who helped us even in the financial area definitely will be using this dealership in the future. More