Oakes Kia
North Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Oakes Kia was helpful and made the process as painless as possible. I am truly grateful. possible. I am truly grateful. More
NOT HAPPY AT ALL . ........My car was in for an oil change, and they rummaged thru my arm rest and glove box. Both of which were locked when i pulled in. Items were lef ........My car was in for an oil change, and they rummaged thru my arm rest and glove box. Both of which were locked when i pulled in. Items were left in my seat and on the floor that was originally in my arm rest. I spoke with a manager who stated that this can sometimes happen when cars are left overnight on the lot. My car was not left, i waited in the lobby for them to finish. I asked were my fluids checked and was told " oh it really hard to check those in most cars." I have a 2012 Wrangler. I was also told that they couldn't rotate my tires. All of which is that i came in for. I assume this is the normal practice when you're receiving the FREE oil changes. I have several oil changes left. Needless to say, i will be taking my jeep elsewhere for maintenance and paying for my oil changes. More
The service was done ina a reasonable amount of time. The follow up was immediately relayed to me as well. This was a very good experience. Thank you Oakes Kia The follow up was immediately relayed to me as well. This was a very good experience. Thank you Oakes Kia More
Convenient to find since we live in NE. Everyone offered help in any way while we were there. Great services. Questions all answered. Everyone offered help in any way while we were there. Great services. Questions all answered. More
I'm only responding because I was asked to via phone/email. Visit 1: You need a balance and alignment. That didn't work Visit 2: You need brand new tires. I didn't understand why and said no phone/email. Visit 1: You need a balance and alignment. That didn't work Visit 2: You need brand new tires. I didn't understand why and said no but was told to bring the car back in. Why? Did anyone drive the vehicle? Visit 3: You need one additional balance and should be good. Of course my car isn't good but was handed the key as if all was well. No one drove the car to notice the problem still existed. Three visits, several phone calls and no solutions. The individual responding to my survey said I need new tires. Why didn't i need them on visits one and three? Oakes has very nice people. Most expensive car i've ever purchased and I got a lemon. Fernando still gets high ratings. Incredibly polite and professional. More
Excellent service at OAKES Kia as usual. We have bought 3 Kia's in the past 4 years.( 1 Telluride and 2 Sportages) I also recommended Oakes to a fellow teacher, that turned around and boug We have bought 3 Kia's in the past 4 years.( 1 Telluride and 2 Sportages) I also recommended Oakes to a fellow teacher, that turned around and bought a Telluride. I have bought many cars in the past 45 years and Oakes has had the Best Service. More
The staff was friendly and helpful. They made buying a car easy and for the first time going to a dealer I felt I got a fair price. They made buying a car easy and for the first time going to a dealer I felt I got a fair price. More