Oakes Kia

Service Center is ABSOLUTELY AWESOME! !!! VERY THOROUGH, EFFICIENT & PROFESSIONAL!!! Based on my 'Sales' Experience w/the Dealership, I was anxious about having our vehicle 'Serviced !!! VERY THOROUGH, EFFICIENT & PROFESSIONAL!!! Based on my 'Sales' Experience w/the Dealership, I was anxious about having our vehicle 'Serviced'. I was PLEASANTLY Surprised. Thanks Randy & Everyone Who had a part in Servicing our Vehicle. Your Service Center and STAFF are Very Much Appreciated!!!!! More

Great service, organized and efficient. Continuously communicating with the customer. Making sure the experience is a positive one Continuously communicating with the customer. Making sure the experience is a positive one More

Pleasant, efficient, trustworthy service parts and people. Clean environment. Reliable service. Glad I get oil changed here. people. Clean environment. Reliable service. Glad I get oil changed here. More

Everything went very well with our purchase. Bruce was very helpful while we decided on our vehicle. Bruce was very helpful while we decided on our vehicle. More

The motor on the electronic parking break died (2015 kia k900 ~120k miles), and my car was permanently stuck in park. This dealer could not give me any kind of estimate on when the part could be ordered/de k900 ~120k miles), and my car was permanently stuck in park. This dealer could not give me any kind of estimate on when the part could be ordered/delivered or when my car could be fixed. Apparently there's a national back order of the part and Kia, cannot supply them. Everyone at this dealer seemed more interested in selling me a new car, that had the same parking break, that could malfunction at any time and put me back in the exact same position, without a car for who knows how long. The only thing this dealer seemed to be good at was charging me for stuff. When I dropped my car off there was a $200 inspection fee that no one ever told me about, then they wanted $2250 to fix the brake in the event they ever got the part in, which they said could take up to 6 months or more, They had no idea. $2,250....for a brake repair....that was no fault of my own, just due to poor craftsmanship on the part of the manufacturer. Then they also quoted me $2,000 to change my tires. Please stay away from Kia at all costs. The poor quality of their vehicles, inability to repair their own vehicles, and high costs will leave you either in debt, or at a point of desperation More

Great experience! Dealer was fair, knowledgeable, responsive and timely. Would recommended to anyone I know. Dealer was fair, knowledgeable, responsive and timely. Would recommended to anyone I know. More

Kyle Thouvenell was great - answered all my questions and helped me purchase my new car without any pressure. and helped me purchase my new car without any pressure. More

I had my appointment scheduled a week. I arrived and they didn’t have any of the parts, so they had to run and get them. I asked for fuel filter change to when I set the appt up and that I arrived and they didn’t have any of the parts, so they had to run and get them. I asked for fuel filter change to when I set the appt up and that wasn’t even done. It was plainly listed on my appt request, so someone k we this truck was coming. I ended up having to wait 3 hours just for an oil change More

The service department was ready for me at my appointment time. The length of the appointment was shorter than they estimated. The work was done correctly. I will definitely go back for my next appointment. time. The length of the appointment was shorter than they estimated. The work was done correctly. I will definitely go back for my next appointment. More

I work remotely, so Jarrod showed me a small waiting room that allowed me to work while waiting on my vehicle. It made the time go by quickly. He was clear with the status and next steps for my vehicle. that allowed me to work while waiting on my vehicle. It made the time go by quickly. He was clear with the status and next steps for my vehicle. More