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Oakes Kia

North Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
4,142 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,142 reviews

February 21, 2023

It was very quick and easy to get scheduled and service. They were very accommodating More

by mperdue93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Feb 21, 2023 -

Oakes Kia responded

Thanks for the great review of Oakes Kia!

February 21, 2023

Some Issues were not taken care of, didn't reset settings. Quick service. Staff was courteous. More

by kim66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 21, 2023 -

Oakes Kia responded

Kim, while we're glad we could welcome you with friendly and timely service, it's disappointing to see we fell short of attending to some of your issues. If you're willing, I'd like to discuss your experience with you directly and do what I can to improve it. Please give me a call at your convenience. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

Feb 22, 2023 -

kim66 responded

Sure, the only issues were that my car pulls to the right and when I stop, it shimmies quite a bit. They said they didn't see the issue but it is still doing it. Also, my settings were not reset and I'm not sure how to do that. The notification on my screen keeps telling me I need an oil change, and also it says something about an 8000 mile check. Also, there was something in my account talking about all of these items that need to be done, rotating tires, etc. I'm confused about all of this and I don't want to do anything that messes up my warranties. Any help would be appreciated. Thank you for reaching out.

Feb 22, 2023 -

Oakes Kia responded

Kim, we would like to help and encourage you to reach out to Rachel at 913-222-5342 or Mike at 816-683-4256 via phone, so we can help answer all of your questions.

February 21, 2023

Outstanding service. Great support in scheduling me on short notice. Everything taken care of promptly. Escorted me to waiting area and explained amenities. Escorted me t More

by BRIAN.N.ROLLINS
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Oakes Kia responded

Brian, we're elated that we could accommodate all your needs and make your experience smooth! Thank you for choosing Oakes Kia for your service work. Safe travels, and we'll see you next time!

February 20, 2023

The Oaks, Kia dealership, and the Oaks Kia service team has amazing customer service. I would truly not take my car any place else. I’m always treated with great respect, and I feel more like a family memb More

by jay.kedrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Dow, Kevin Hall, Jesse Powers, Jose "Chavo" Chavez, Tonya Shrader, Kyle Chmidling
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Feb 20, 2023 -

Oakes Kia responded

Thank you for trusting Oakes Kia with your business! We are pleased to hear about your positive experience, and hope to see you in the future!

February 20, 2023

Great communication coupled with friendly and timely service is always appreciated each time we have to bring our cars in for service. More

by EL_BAILADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Spaulding - Service Advisor
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Feb 20, 2023 -

Oakes Kia responded

Thank you for the excellent review of Oakes Kia. We look forward to assisting you again down the road!

February 19, 2023

Everything went great. No complaints. Exceeded my expectations. Bruce was very easy to work with and answered all my questions. More

by RANGERBEAU20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ordiway
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Feb 20, 2023 -

Oakes Kia responded

Thank you for sharing your positive experience with us! Bruce is a fantastic member of our team and we are glad to hear that he was able to provide you with excellent service and answer all your questions. We appreciate your business and hope to see you again in the future!

February 19, 2023

Very friendly and fast service and good communication. They were on time. I would return. More

by mistybryanpaige
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
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Feb 19, 2023 -

Oakes Kia responded

This is a fantastic review! Thanks from the entire team at Oakes Kia!

February 18, 2023

I went to oats thinking it was going to be almost 2 hours, and it only took 1hour. They was great at the service too. Very satisfied. Thanks More

by charles53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 20, 2023 -

Oakes Kia responded

Thanks for the review! We're glad that the Oakes Kia team was wonderful to work with. We appreciate the feedback and trust in us to assist. See you around!

February 18, 2023

Everything great with exception that the web listed price wasn’t what I was told More

by MARCUSAPOSPISIL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buddy Siems, Justin Neyland
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Feb 21, 2023 -

Oakes Kia responded

Thank you for the review! We're sorry that there was a discrepancy between the listed price and what you were told. We'll appreciate this feedback and will discuss it with the team to improve moving forward. Kevin Hall - Sales Manager - (816) 474-2900

February 18, 2023

They were on time and explained everything to me that needed done. The car was clean when I picked it up. More

by mark@mmgonline.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 20, 2023 -

Oakes Kia responded

Thank you for the review. We are glad that the Oakes Kia team was nice to work with. See you next time!

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