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Oakes Kia

North Kansas City, MO

4.6
4,077 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,077 reviews

February 15, 2023

Kyle Thouvenell was great - answered all my questions and helped me purchase my new car without any pressure. More

by mjohnson9285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Powers, Keith Ordiway, Kyle Thouvenell
Feb 15, 2023 -

Oakes Kia responded

Thank you for your review. We're glad that Kyle helped you score your new vehicle, congrats! See you next time. --Oakes Kia team

February 15, 2023

Great experience! Dealer was fair, knowledgeable, responsive and timely. Would recommended to anyone I know. More

by blinds33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Tonya Shrader, Patrick Morere
Feb 15, 2023 -

Oakes Kia responded

We’re delighted to get your 5-star review of Oakes Kia. Thanks for working with the team!

February 14, 2023

I work remotely, so Jarrod showed me a small waiting room that allowed me to work while waiting on my vehicle. It made the time go by quickly. He was clear with the status and next steps for my vehicle. More

by ldreynoso2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Feb 15, 2023 -

Oakes Kia responded

Thank you for leaving Oakes Kia a five-star review! We are so glad you enjoyed taking advantage of our waiting area, and Jarrod was a pleasure to work with. Until next time!

February 14, 2023

The service department was ready for me at my appointment time. The length of the appointment was shorter than they estimated. The work was done correctly. I will definitely go back for my next appointment. More

by JKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Feb 14, 2023 -

Oakes Kia responded

Thanks for the great feedback about the service team at Oakes Kia. We look forward to working with you again down the road.

February 14, 2023

I had my appointment scheduled a week. I arrived and they didn’t have any of the parts, so they had to run and get them. I asked for fuel filter change to when I set the appt up and that More

by sjackso1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Andrews
Feb 15, 2023 -

Oakes Kia responded

This is never the type of service experience that we want for our customers, and I apologize that you were not greeted with the visit you had hoped for. Our mission is to provide quick and efficient service to all, and I am disappointed that we missed the mark. I am upset to hear that your fuel filter was not changed, and would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Rachel Huff - BDC Director - (816) 474-2900

Feb 15, 2023 -

sjackso1212 responded

I live 3 hours away. I came there to get it all done at once, which didn’t happen. I probably won’t come back up there for just a fuel filter change. I will take it to a dealership where I live. I just thought I would have had a better experience when I spent 73 thousand on a vehicle there

Feb 16, 2023 -

Oakes Kia responded

I sincerely apologize for this upsetting experience and would like to further discuss this. I will need some additional information from you, so when you can, please call me directly. Talk soon, Mike Stinnett - Service Manager - (816) 683-4256

Feb 16, 2023 -

Oakes Kia responded

I sincerely apologize for this upsetting experience and would like to further discuss this. I will need some additional information from you, so when you can, please call me directly. Talk soon, Mike Stinnett - Service Manager - (816) 683-4256

February 11, 2023

Everyone was friendly, helpful and just fun to be around. Our salesman (Kyle Thouvenell) was knowledgeable and helped through the buying process. I’ve never bought a vehicle and had so much fun. More

by pweisner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Kyle Chmidling, Kyle Thouvenell
Feb 13, 2023 -

Oakes Kia responded

Thank you for the review! We are so glad to hear that Kyle delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Oakes Kia!

February 10, 2023

Too many visits. ... shouldn't have to go to the dealer more than 2x during the purchasing process. I have had to go to the dealership 5 x during my buying process. My More

by chbe1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Dow
Feb 15, 2023 -

Oakes Kia responded

We strive to provide a seamless experience and it's disappointing to see we've missed the mark. I understand your frustration and I apologize that you had to make multiple visits to our dealership. We will use your feedback to make improvements for our customers in the future, and if there's anything else we can do for you, please give me a call. Thank you, Kevin Hall - Sales Manager - (816) 474-2900

February 08, 2023

Justin and Carlos were excellent to work with and got us out of there with our new vehicle in good time. More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Neyland
Feb 08, 2023 -

Oakes Kia responded

We are happy to see that Justin and Carlos were able to provide you with timely service, Keith. Thank you for choosing Oakes Kia and please let us know if you need anything at all!

February 08, 2023

No pressure, knowledgeable and helpful staff. Listened to my wants and needs. Bruce and Carlos were absolutely delightful to work with. More

by Blundy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Feb 08, 2023 -

Oakes Kia responded

Blundy, thanks for the five stars! The Oakes Kia team is grateful for your kind words for Bruce and Carlos. We hope to work with you again soon!

February 08, 2023

Very Friendly, helpful and patient. Very satisfied with our service. Steven C was super nice. More

by jonnyayala17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Powers, Jose "Chavo" Chavez
Feb 09, 2023 -

Oakes Kia responded

Thank you for your confidence in Steven and our team! We appreciate your positive feedback here at Oakes Kia. Have a great rest of your day!

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