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Oakes Kia

North Kansas City, MO

4.6
4,181 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,181 reviews

April 07, 2023

Quick and easy process. The trade in value they gave me for my car wasn't very good but besides that everything worked out! More

by rhondyy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Drew Dawn
Apr 18, 2023 -

Oakes Kia responded

Thanks for choosing Oakes Kia and leaving us a five-star review! We appreciate your business and feedback. Take care!

April 06, 2023

The sales team was great. The finance department is where they try to rip you off. They want to sell you expensive packages. Even when we said no, they still insisted on runni More

by zachcoffman1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Siems, Jose "Chavo" Chavez, Gary Marlin
Apr 18, 2023 -

Oakes Kia responded

Zach, while I am happy to see your five stars and positive remarks for our sales team, I am concerned that the rest of your experience did not exceed expectations. I apologize if our finance department left the wrong impression and you weren't completely satisfied with our detailing services. I would be happy to discuss this with you if you would like further assistance. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

April 05, 2023

I feel like I was being pressured for other service and told I NEED THIS NOW!! Simple oil change and I was quoted $2000 in other services. More

by kelelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Perez
Apr 06, 2023 -

Oakes Kia responded

Thank you for bringing your experience to my attention, Kelelyn. We strive to accommodate our valued guests with pressure-free interactions and it is upsetting to hear that yours was anything but that. I can assure you that we only recommend services that we feel are in the best interest of our guests and their vehicles, and I apologize that we left the wrong impression. I think it is best if I step in to help improve your experiences going forward. I hope you'll consider giving me a call when you have a moment. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

April 05, 2023

I am happy with my experience with Oaks Kia. I will continue to use them as my dealership. More

by sclwilmoth03
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Powers, Jose "Chavo" Chavez
Apr 05, 2023 -

Oakes Kia responded

Thank you so much for choosing Oakes Kia! Have a lovely day!

April 05, 2023

Everyone was helpful and kind. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail. More

by Karim Angeles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Dow
Apr 05, 2023 -

Oakes Kia responded

It was our pleasure to serve you in such a communicative manner, Karim. Thank you for the excellent review and for trusting Oakes Kia with your automotive needs. Have a wonderful day and we hope to see you again down the road!

April 05, 2023

They made my experience as stress free as possible. No pressuring I felt. Brain was exceptional very knowledgeable and more. The whole team was great!! More

by reddellg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Siems, Derrick Dow, Brian McCabe
Apr 05, 2023 -

Oakes Kia responded

It's always a pleasure to deliver a smooth experience at Oakes Kia! Thanks for sharing this appreciation for Brian and the rest of the team. Drive safe and take care!

April 02, 2023

Tim Hodde, got me exactly what I needed. He was very nice and I am very pleased. Jessie is as good explaining everything. 5 stars hands down ! More

by gilber84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Powers, Jose "Chavo" Chavez
Apr 03, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate the kind feedback about Tim and Jessie and hope to see you back again at Oakes Kia. Safe travels!

April 02, 2023

Everyone I dealt with was very pleasant and helpful. I felt like they worked with me to get what I wanted. More

by JWALRUFF
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Apr 03, 2023 -

Oakes Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

April 01, 2023

Don was great to work with! ! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!! More

by JEROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez, Don Andrews
Apr 03, 2023 -

Oakes Kia responded

Jerod, we really appreciate your feedback about Don, Jose, and the team! Thank you for choosing Oakes Kia and for sharing your experience. Drive safely!

April 01, 2023

It was extremely difficult to get a call back. Also, the salesman was not well versed in the features and options of the vehicle we were interested in. Additionally, my husband had to explicitly a More

by Erin Kindall
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Andrews
Apr 04, 2023 -

Oakes Kia responded

This does not sound like the responsive and communicative team I know, and I apologize for any inconvenience it may have caused you, Erin. I hate to think that we left you with such a negative sales experience as customer satisfaction is our top priority. I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Kevin Hall - General Sales Manager - 816-683-4270

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