Oakes Buick GMC | Page 3

Josh and the staff at Oakes Buick GMC took great care of us and helped my wife get into the vehicle of her dreams. They earned our business. us and helped my wife get into the vehicle of her dreams. They earned our business. More

Josh, Dawson, and the entire crew at Oakes Buick GMC were great to work with, Not only did they help to get me financed when my regular institution was unable to, they gave me a great deal on a clean truck a great to work with, Not only did they help to get me financed when my regular institution was unable to, they gave me a great deal on a clean truck and were more than fair with their offer on my trade-in. Their detail department also deserves mentioning; the truck I bought was extremely clean inside and out. Overall, I would not hesitate to recommend this dealership to anyone in the market who is looking for a positive buying experience. More

This team was efficient and extremely helpful during the buying experience. Everything went as smooth as silk buying experience. Everything went as smooth as silk More

I have never been more disappointed and frustrated with a dealership than Oaks Buick GMC. I bought my 2023 Acadia New from them. I drove the car home and noticed that the interior lights did not work. So I w dealership than Oaks Buick GMC. I bought my 2023 Acadia New from them. I drove the car home and noticed that the interior lights did not work. So I went back the next day and had someone look at it. The service department could not figure out what was wrong with the car it went through 2 of their loaner vehicles before they finally figured it out. I thought that would be the end of the issue, needless to say I was WRONG... when they replaced my headliner in the car they broke a clip so then there was a rattle that you could hear over the radio. I took it back to them again during an oil change. I was once again without my car and put on the back burner and they could not get the repair done in a timely fashion. I was told they would have the repair done in a few days since we waited and ordered the new headliner ahead of time. So I finally got my car back again guess what !!! the lights interior lights and the sun roof don't work AGAIN!!! But not only that my car threw a code for the air intake. I popped the hood and they left a nasty greasy rag in the air intake. So again I took my car back to them hoping to make it right and I wanted to talk to upper management ( Stephen Hill) I was given the run around and told I would get a call.. I never got that call. SO I went in and I stood in the lobby until I actually got helped. But did he actually do anything nope!! No follow up I have had to reach out to him twice trying to resolve the issues with his dealership! SO now that its yucky outside and I went to use my back windshield wiper guess what doesn't work !! I am livid!!!!! If I could give negative stars I would. I should not have all of these issues with a brand new car! I have given them opportunities to make this right and they have failed me at every turn. More

I am so happy with my deal. I drove all the way from st Joe and I was in and out of there. Everyone was so polite and helpful. I’m in love with my new 2018 dodge Durango GT!! Th I drove all the way from st Joe and I was in and out of there. Everyone was so polite and helpful. I’m in love with my new 2018 dodge Durango GT!! Thank you Josh for helping me with my new purchase. ☺️ More

I bought a used 2021 Jeep Wrangler Sahara. We had a great experience and Josh was easy to work with. We had a great experience and Josh was easy to work with. More

I was in and out in a short time. Carson and Blair were extremely accommodating in helping me with my purchase Carson and Blair were extremely accommodating in helping me with my purchase More

Seems fine. Good communication on vehicles but couldn’t deliver on inventory unfortunately. Didn’t get a chance to meet directly Good communication on vehicles but couldn’t deliver on inventory unfortunately. Didn’t get a chance to meet directly More

We had a great experience buying our GMC canyon truck from Kyler. He made it smooth and explained everything well. We would definitely recommend buying a car from the dealership as they made us feel very from Kyler. He made it smooth and explained everything well. We would definitely recommend buying a car from the dealership as they made us feel very comfortable. They also have good used cars in stock. Kyler was great to work with! More

The help received was beyond what was expected. Josh and his team went above and beyond to find the right fit for us and our family. The communication was flawless and frequent. I would highly r Josh and his team went above and beyond to find the right fit for us and our family. The communication was flawless and frequent. I would highly recommended anyone looking for a vehicle stop here. If we need another vehicle in the future this will be our first stop. More