Oakbrook Toyota In Westmont
Westmont, IL
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2,136 Reviews of Oakbrook Toyota In Westmont
The service guy told us it will take 20 mins to an hour for the service , But it took 2 hrs without telling us any reason for the long wait. for the service , But it took 2 hrs without telling us any reason for the long wait. More
It was easy to make an appointment. Mike was very nice, accommodating, and knowledgeable. We were able to meet in the middle and negotiate a fair price. Overall satisfied with this deal Mike was very nice, accommodating, and knowledgeable. We were able to meet in the middle and negotiate a fair price. Overall satisfied with this dealership. More
I went in to have the left front turn signal bulb replaced. 90 minutes later they handed me my keys. Guess what... it was still broken. So the service guy explained they did such n such instead of b replaced. 90 minutes later they handed me my keys. Guess what... it was still broken. So the service guy explained they did such n such instead of bla bla. He took it back in, 30 minutes later, I had a car with a working turn signal. 2 hours to fix a turn signal bulb!! Are these mechanics fresh out school, is there some sort of communication breakdown between service and mechanics? I worry the time on Big projects here. More
I was very surprised that I never heard from them when I inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! When I did purchase the new car I didn't even get any kind of discount for being a returning customer. More