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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,136 Reviews

550 East Ogden Ave

Westmont, IL

60559

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2,136 Reviews of Oakbrook Toyota In Westmont

February 08, 2023

The service guy told us it will take 20 mins to an hour for the service , But it took 2 hrs without telling us any reason for the long wait. More

by PAMINTUAN07
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kendle
Feb 11, 2023 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 08, 2023

Service was fast and reliable and communication by the service manager was informative and timely. More

by CWELDON-LINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Feb 08, 2023 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

February 08, 2023

The service was quick and easy, I came and left within the expected time frame More

by leohazou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Feb 09, 2023 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

February 06, 2023

Very professional and courteous service team. The scheduled work was done on time and to my complete satisfaction. More

by JNOVOTNY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Brian Gedrimas, Nate McGhee
Feb 07, 2023 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

February 04, 2023

Excellent dealership Superb service Courteous staff Very clean and updated facility Service advisor very knowledgeable More

by Qa7860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Alap Thaker
Feb 05, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 04, 2023

It was easy to make an appointment. Mike was very nice, accommodating, and knowledgeable. We were able to meet in the middle and negotiate a fair price. Overall satisfied with this deal More

by FEBRA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Acosta, Michael Marzal
Feb 05, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback!

February 03, 2023

I went in to have the left front turn signal bulb replaced. 90 minutes later they handed me my keys. Guess what... it was still broken. So the service guy explained they did such n such instead of b More

by VULSTUFF64
Recommend Dealer
No
Employees Worked With
The two women that take the money for the service work performed, Steve Kendle
Feb 08, 2023 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 03, 2023

I was very surprised that I never heard from them when I inquired about purchasing a new car. Even more surprising because I had previously purchased my last car from there and had it serviced for 13 years! More

by JEANBABICZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Verlotta, Edward Brooks
Feb 05, 2023 -

Oakbrook Toyota In Westmont responded

Jean, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 03, 2023

Courteous and quick to get a deal done, I recommend highly, and would go there again. More

by PONYCARS333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Bynum
Feb 05, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your wonderful review! We are thrilled that Marcus had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oakbrook Toyota In Westmont!

February 03, 2023

Mo made the purchase of my care seamless! He is very knowledgeable and professional. Highly recommend More

by SAM@WESTMONTPHARMACY
Recommend Dealer
Yes
Employees Worked With
Mo Afzal, Maher Belkaid
Feb 05, 2023 -

Oakbrook Toyota In Westmont responded

Sam, Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that Mo and our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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