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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,136 Reviews

550 East Ogden Ave

Westmont, IL

60559

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2,136 Reviews of Oakbrook Toyota In Westmont

January 31, 2023

Great service, wonderful staff. .. Wondering charging to use credit card.. Please make a notice of this issue. More

by PSDIVEKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Feb 01, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2023

Broke down the buying and financing process for a new car buyer. Allowing to test drive the vehicle and is very descriptive in reviewing the car and the amenities. Give ample time for to secure our financial More

by DEVRYJKYLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Lorena Lieser, Amir Kay
Feb 01, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oakbrook Toyota In Westmont!

January 30, 2023

Service was great as always! Would not change a thing, except bring small waters back! More

by queenregene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Jan 31, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oakbrook Toyota In Westmont once again to be a positive one. Please don't hesitate to reach out if you need anything else.

January 29, 2023

I have always felt that that the service team was honest. They have good communication with texting and calls. I will continue to use them to service my Corolla. More

by bears144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer, Mario Galang
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

January 29, 2023

No problems. It was pretty efficient for the very crowded facility. No feeling of being rushed with the service explanation by Brian. More

by DMDISPENSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian and our team here at Oakbrook Toyota In Westmont.

January 29, 2023

Good service experience. Work was done in time I was told, and Mark kept me informed about other recommended work with no pressure. I have always had a good service experienc More

by WMCNEILL
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

We are very happy to hear that Mark and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2023

The service team was friendly and my car was done in the amount of time I was told More

by MMARCELO0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2023

Really solid overall experience. Sales management was good and the finance and service departments have been great and easy to work with. This is my 8th Toyota and love my Tundra! More

by TKMARSHA450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Lorena Lieser, Amir Kay, Jasmin Pina
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us, Marsha. We are delighted to learn about your positive experience and congratulations on your new Tundra! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 28, 2023

Service Personnel should communicate status more. I received text saying if I needed anything, to text. I texted twice and received no response. It took 4.5 hours to get in a 15,000 service. I would More

by dave.kalvelage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for this feedback, Dave. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

January 28, 2023

Mark Dwyer was friendly. Service was performed within the promised time and cost estimates. Ed Brooks was friendly and knowledgeable. He answered my many questions and helpe More

by BAXBILSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Brooks (Sales)...see above review, Alex Syed, Vik Patel, Mark Dwyer
Jan 30, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

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