Oakbrook Toyota In Westmont

Wait wasn't very long and customer service was great. Came in for an oil change and tire rotation. Efficient and was exactly what I needed. Came in for an oil change and tire rotation. Efficient and was exactly what I needed. More

Very disappointed. Made an appointment with a gal about 7:10 am. Told her I also wanted tar removed from back wheel well area. Not a lot. Just small splatter Then spoke to Vic and eventually Nate. When I 7:10 am. Told her I also wanted tar removed from back wheel well area. Not a lot. Just small splatter Then spoke to Vic and eventually Nate. When I picked up my car, it was not washed and still had tar. NO ONE COMMUNICATED THIS WITH ME.During the day, I also texted Nate to remind him. I was told by cashier, “we don’t do that anymore because of Covid.” ????? “No one is allowed to get in your car.” ????? You have got to be kidding me?!?!?! . More

I was very disappointed on the delivery (pick up) of my used vehicle. I paid for fabric protection and seriously doubt it was doneand there was no-one to talk to about it. The other sales people on the f used vehicle. I paid for fabric protection and seriously doubt it was doneand there was no-one to talk to about it. The other sales people on the floor couldn't be bothered with me. I was not given instructions on the remote start I purchased. A truly disappointing outcome. More

This is the only shop that I trust to work on my vehicles. They always give the best discount to me even if I do not have coupons to use. They also keep me apprised on the condition and necessary vehicles. They always give the best discount to me even if I do not have coupons to use. They also keep me apprised on the condition and necessary repairs to my vehicles. More

Quick diagnostic result, had parts the next day with 1/2 hour install. Fast, efficient, knowledgeable friendly and a cold bottle of water to boot! hour install. Fast, efficient, knowledgeable friendly and a cold bottle of water to boot! More

We used this dealership for many, many years and we feel good about the service and the care toward customers especially in times like we are going throug right now! good about the service and the care toward customers especially in times like we are going throug right now! More

It's always a pleasure to work with the service dept and John Scambiatterra is the best. He always gets me in on time and advises me on keeping the vehicle in top notch condition John Scambiatterra is the best. He always gets me in on time and advises me on keeping the vehicle in top notch condition More

Excellent customer service. Mustafa was thorough in Excellent customer service. Mustafa was thorough in explaining the details of each vehicle I looked at, he listened when I explained what I was looki Excellent customer service. Mustafa was thorough in explaining the details of each vehicle I looked at, he listened when I explained what I was looking for in a vehicle, I appreciate the service. This is the second auto I purchased from this dealership, the manager Alex is the reason I returned. He has provided excellent customer service over the years. More

Never had any issues with the dealership. Always been great customer service and communication about the status of my vehicle. I would highly recommend them! great customer service and communication about the status of my vehicle. I would highly recommend them! More

They honored my coupon and gave a quick look at my brakes. they need replacement, I made an appt for next month, thank you Brian. brakes. they need replacement, I made an appt for next month, thank you Brian. More