Oakbrook Toyota In Westmont

Al (Mr. Alap Thaker) serviced my 2015 Toyota RAV4. He was professional, thorough, approachable, and honest. I'd highly recommend this dealership due to my po Alap Thaker) serviced my 2015 Toyota RAV4. He was professional, thorough, approachable, and honest. I'd highly recommend this dealership due to my positive experience with Al. The vehicle was thoroughly inspected. Alap called to notify me of the car's very poor battery life. He sent pictures of the battery inspection results, provided a reliable cost estimate, and was able to get the battery changed during the same service. My car was ready for the 800+ mile drive I embarked on the following day. More

Very professional and played no games during the price negotiations, we we treated with respect. negotiations, we we treated with respect. More

It was my first time. Very professional and fast service. My maintenance was done super fast! Thank you Mark! Very professional and fast service. My maintenance was done super fast! Thank you Mark! More

The service was friendly and professional. Waiting room is clean and great coffee. Would really be nice if you reinstated the car wash. A clean car feels so much better serviced. Makes a great Waiting room is clean and great coffee. Would really be nice if you reinstated the car wash. A clean car feels so much better serviced. Makes a great impression. More

The service guy told us it will take 20 mins to an hour for the service , But it took 2 hrs without telling us any reason for the long wait. for the service , But it took 2 hrs without telling us any reason for the long wait. More

Service was fast and reliable and communication by the service manager was informative and timely. service manager was informative and timely. More

The service was quick and easy, I came and left within the expected time frame the expected time frame More

Very professional and courteous service team. The scheduled work was done on time and to my complete satisfaction. The scheduled work was done on time and to my complete satisfaction. More

I went in to have the left front turn signal bulb replaced. 90 minutes later they handed me my keys. Guess what... it was still broken. So the service guy explained they did such n such instead of b replaced. 90 minutes later they handed me my keys. Guess what... it was still broken. So the service guy explained they did such n such instead of bla bla. He took it back in, 30 minutes later, I had a car with a working turn signal. 2 hours to fix a turn signal bulb!! Are these mechanics fresh out school, is there some sort of communication breakdown between service and mechanics? I worry the time on Big projects here. More

Excellent dealership Superb service Courteous staff Very clean and updated facility Service advisor very knowledgeable staff Very clean and updated facility Service advisor very knowledgeable More