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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

July 10, 2021

good staff friendly work done on time and good customer service nice neat clean place it is good to recoment some one for this place More

by MSHAREEF4645
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Jul 10, 2021 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

July 10, 2021

Great job finish in 30 minutes very nice deal very cooperative specially moe and account department no hidden charges and very good deals thanks oak Toyota More

by MANSOORKHAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Mo Afzal, Customer Suppourt
Jul 10, 2021 -

Oakbrook Toyota In Westmont responded

Thank you for leaving us a review, Mansoor! It has been a pleasure serving you. Customer service is always our number one priority, and we're happy to hear that we met your expectations. Thanks for choosing Oakbrook Toyota In Westmont!

July 08, 2021

He is a very great car dealer! and he has helped me find a great car at a good price! I would definitely recommend people to go to him. More

by Salimatou Bah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
Jul 08, 2021 -

Salimatou Bah responded

I’m so glad that Mr.Belkaid has helped me find a great car, and he was able to teach me all the functions of the car. It shows how much he cares and pays attention to every detail when it comes to cars. He is a very great car dealer, I will definitely recommend all my friends to go to him.

July 07, 2021

Maher was AMAZING! He was very attentive, personable and kind. He exceeded my expectations. I love my car!!! I'll be back to buy my son's car. Thanks, Maher. God bless you always. More

by Bukola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Greg Zay, Maher Belkaid
Jul 07, 2021 -

Oakbrook Toyota In Westmont responded

Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. We're glad to hear that Maher and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 05, 2021

Good service, convenient access, and easy to schedule in advance More

by RMADELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jul 05, 2021 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

July 04, 2021

Please stop asking me if I want to buy a car from you. I already bought it!! Get your communication straight!! I am even getting calls from the rep that sold me the car. Not to mention the emails and text m More

by No name
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed Mustafa
Jul 21, 2021 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 02, 2021

Excellent experience, although having to wait for the car to come in they communicated and were helpful through the process. More

by JMARTINEZ100408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Zubair Karim, Maher Belkaid
Jul 02, 2021 -

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

July 02, 2021

Great service and excellent facility. The waiting room was very comfortable and the only thing that kept me from falling asleep was my sales rep came and told me my car was ready. Thank you Nate for show More

by LYNN72GRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Jul 03, 2021 -

Oakbrook Toyota In Westmont responded

Thank you, Lynn, for your business and this review. We're happy to hear that Nate and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

Great facility with excellent employees. Getting my car in for an oil change was easy from start to finish. I don't normally use this dealership because I live out of town, but would definitely come back h More

by EELUEDTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tonk
Jul 01, 2021 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2021

Very basic not great customer experience. Take it and go More

by MZELOND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Zay, Zubair Karim, Joe Verlotta
Jul 18, 2021 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 19, 2021 -

MZELOND responded

The deal is over. I have my car I won't be returning to your dealership for anything. You are just going to have to live with the fact that you did something dishonest and quite frankly horrible customer service. You won't ever get a good review from me. I will make sure if anyone asks about my experience I will be absolutely truthful and honest about how I was treated. I have also posted about the experience on several dealer groups I am a part of and all the Supra forums I am on.

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