Oakbrook Toyota In Westmont

The dealer has great service and friendly staff. Very patient with outside financing. No gimmicks when it come to pricing. Did not force any unnecessary accessories like other dealers do. patient with outside financing. No gimmicks when it come to pricing. Did not force any unnecessary accessories like other dealers do. More

All work was done to my satisfaction. All is working well. All the personnel I worked with were very good. I would recommend them to all. Thanks again! well. All the personnel I worked with were very good. I would recommend them to all. Thanks again! More

Maher Was exemplary in his customer service, knowledge and communication skills. Answers everyone of our questions I knew exactly whatever we ask him. By giving us his cell phone number he indicated a tru and communication skills. Answers everyone of our questions I knew exactly whatever we ask him. By giving us his cell phone number he indicated a true desire to execute sound customer care. More

I really love this dealership and service department. I have purchased three Land Cruises from them through the years and never have taken them anywhere else for service. My last service appointment was n have purchased three Land Cruises from them through the years and never have taken them anywhere else for service. My last service appointment was not a good experience at all because of the service advisor (K.T) but I will not let one bad experience change my impression of the entire dealership. I hate it when people (K.T.) act put-out or stupid when asked to just do their jobs. So sorry that it upsets you having to get off your stool for a moment and help me. I asked K.T. to complete the service log page in my Toyota book and he actually looked at me then down at the book and back at me and asked, “What do you want me to do?” I thought this guy is kidding. My initial thought was to ask him if he was 1. Lazy, 2. Stupid, 3. Ignorant, or 4. A combination of 1, 2, and 3. But I took the high road and said well just complete the log page with the date, mileage, and check box of the service performed; just like the 20 previous log pages were completed by your coworkers through the years. (By the way, in over 20 years, no one from Oakbrook Toyota ever responded in such a way to me.) In response to that K.T. turned to his computer and said to give him a few minutes as he had things to enter. What a bad attitude. I said it was no problem and take your time. After five minutes of making me wait he scribbled the date and mileage on the page but did not mark the checkboxes. What a great employee this guy is, right? In my opinion he might be the one bad apple at a great organization. The total opposite of Nate, Leon, and John, who are absolutely terrific guys. I wish Vic all the luck in the world having to manage K.T. You got your work cut out for you Vic. More

They were good people to work with. The car buying and financing process was efficient and easy. I would recommend this dealership to friends & family. financing process was efficient and easy. I would recommend this dealership to friends & family. More

Great customer service and friendly staff. Took care of all issues in a timely manner. Would definitely bring back my car for them to work on. all issues in a timely manner. Would definitely bring back my car for them to work on. More

We had an amazing experience with Ben Swan. He provided excellent customer and even with limited inventory; he was able to find the vehicle we were looking for. We worked with him for a couple weeks and he excellent customer and even with limited inventory; he was able to find the vehicle we were looking for. We worked with him for a couple weeks and he kept us well informed with updates as he received them. We were very happy with our purchased and would highly recommend Ben to anyone that is in the market for a new vehicle. More

Fast service, i did not wait to long for my vehicle to be serviced. They were able to provide a great body shop for me to fix my truck. serviced. They were able to provide a great body shop for me to fix my truck. More

We keep going back to the same dealership. We will not buy a car anywhere else. Quick and painless, they made the process easy. Ask for Mager B, he is the best buy a car anywhere else. Quick and painless, they made the process easy. Ask for Mager B, he is the best More

My wife waited for a long time and stated after diagnosing the issue with car They started working on the car after 1.5 hrs Also in other Toyota as the one in Naperville where I originally boug diagnosing the issue with car They started working on the car after 1.5 hrs Also in other Toyota as the one in Naperville where I originally bought the car they wash the car following any service Twice now the car wasn’t washed Lastly the cost for labor was $250 for $79.95 Parts I always bring my car for service there cause I live in Oak Brook But my next service will be in another Toyota dealer More