Oakbrook Toyota In Westmont

I brought my car in to fix a flat tire and told them i was on a time crunch. The could not get it done within four hours. The service department and technitions are a bunch of xxxxxxxx was on a time crunch. The could not get it done within four hours. The service department and technitions are a bunch of xxxxxxxx More

Alap and Vik were very helpful. Had my vehicle in and out of service within time frame given. Highly recommend this dealership for all service! ⭐️⭐️⭐️⭐️⭐️ out of service within time frame given. Highly recommend this dealership for all service! ⭐️⭐️⭐️⭐️⭐️ More

Stand up fellas work here. They strive to do the right thing which is rare in a car dealership. I only wish they could have done quality control on their repairs. thing which is rare in a car dealership. I only wish they could have done quality control on their repairs. More

I thought everything went great just my fluid were not all topped off like I thought they were going to be. But other then that it was good all topped off like I thought they were going to be. But other then that it was good More

I made a 12:00 appointment and was told it would take under 2 hours. At the 2 hour mark when I went to check they hadn't even started. No communication that they were behind when I checking in and said under 2 hours. At the 2 hour mark when I went to check they hadn't even started. No communication that they were behind when I checking in and said I would wait. Not a great first impression More

Very good service, went fast and smoothly. Employees were nice and helpful in answering questions. I would recommend going to Oakbrook Toyota for servicing needs. nice and helpful in answering questions. I would recommend going to Oakbrook Toyota for servicing needs. More

John is always very friendly and provides clear and accurate information. He also looks for ways to reduce the repair cost. We are always very confident that the work was done fully and properly accurate information. He also looks for ways to reduce the repair cost. We are always very confident that the work was done fully and properly More

Nate took the car in and had the oil changed without an appointment. Oil change service was done in promised time with free safety inspection. I have always enjoyed working with OakBrook Toyota. appointment. Oil change service was done in promised time with free safety inspection. I have always enjoyed working with OakBrook Toyota. More

Cancel all my appointments, I hate Toyota. Keep my appointments canceled or I'll continue with your bad reviews. Leave me alone. That is all appointments canceled or I'll continue with your bad reviews. Leave me alone. That is all More

Brought my 2019 RAV-4 Hybrid ithat I purchased from Westmont Toyota for 25K service. Service found a screw in one the tires and told me it would cost me $428.00. Told him not to replace the tire. To Westmont Toyota for 25K service. Service found a screw in one the tires and told me it would cost me $428.00. Told him not to replace the tire. Took vehicle home. Discovered that I had a computer problem after leaving the premises.. (See below) Checked my warranty and found I had a 60 month tire warranty. Went back with warranty papers. Said they would order tire and call when ready. Week went by. No call. Called and they said it came in. Made appointment to bring car in on a Saturday. Went to appointment and was told they can't put the tire on on a Saturday because claims Department was not open. Had to reschedule another appointment and finally got tire installed. Serviceman kept my tire warranty. Now I will need to go back to Westmont Toyota to see if the sales dept. can give a duplicate warranty paper. Computer Problem - Left dealer to drive home. Next time I turned on vehicle "Maintenance Needed" screen came on. Drove back to dealer and they reset the maintenance reminder. Went home. Turned on vehicle again and had same problem. Returned to dealer. They played with it for awhile and were baffled. Asked if I could wait half hour or so and they will disconnect battery and reset everything. Waited and 40 mins later told me they couldn't solve the problem and they would need to order a new "head?" Drove off and computer screen was blank. Drove for a day or two and screen came on but "maintenance reminder" still appeared when I started car. Drove for another week or so and the "Maintenance Needed" stopped appearing. No longer a problem. Incidentally when I went back to have the tire replaced, the serviceman had no record of me needing a new "head" for the vehicle. More