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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

June 24, 2022

Not only did the service department do a great job, they brought me home and picked me up! More

by DGUPPY0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Leonid Sayenko
Jun 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2022

Overdo service done as promised. We dropped off at night, and were able to pick up next day! More

by SCAMBA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do know know who helped but they were polite.
Jun 27, 2022 -

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2022

My right passenger wheel suffered a "disconnected" wheel cover; I brought it in to be replaced. Brian had it looked at, and said that a replacement is not needed (unnecessary and expensive) (yay!). However, More

by B T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jun 27, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

June 23, 2022

Far from Awesome! This place botched the warranty work from the beginning and has yet to make it right! After the warranty work is finished this place will get NO more More

by CARLCANALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Gedrimas
Jun 27, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 22, 2022

Brought my brand new 2022 Avalon in for a connected services delay/issue. Brian and the service team are always very helpful/knowledgeable. Unfortunately the problem has not been remedied yet because More

by BGF2230
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mo Afzal, Brian Gedrimas
Jun 23, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2022 Avalon! We will share your comments with Brian and our team, and we look forward to working with you again.

June 22, 2022

Brian was wonderful, informed up front that there would be a 1 to 1 1/2 hr wait. More

by ZOEGREGORY04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jun 23, 2022 -

Oakbrook Toyota In Westmont responded

Zoe, It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oakbrook Toyota In Westmont!

June 21, 2022

The parts dept personnel and the advisor who had helped me when I walked in on June 8 without an appointment were great. When I returned to get the EVAP system updated (June 15) Alap helped me through the More

by eun3022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alap, Parts Dept, and the unknown advisor who helped me on June 8 to get parts ordered
Jun 21, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

June 21, 2022

Oakbrook Toyota always provides top quality service while being timely and transparent on cost. Always professional and helpful! More

by CHLOEKGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jun 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 21, 2022

Very prompt, everyone is polite I have no concerns. all good Good Wi-Fi would be nice More

by ROBERT-MULVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Jun 21, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your business and our team looks forward to serving you again soon!

June 20, 2022

Professional, courteous, efficient, timely service. Informative as to what needs done and what finish time may be. More

by YETRACAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Brian Gedrimas, Nate McGhee
Jun 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

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