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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

July 07, 2022

Every time I visit Oakbrook Toyota, the staff is very helpful and very understanding to my needs. Weather it’s service or a tiny problem, they are always available to help. More

by SHEIKHSUMAIRA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Mo Afzal, Brian Gedrimas, Alex Arana, Ashley McLaughlin
Jul 07, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2022

The dealership had a great selection of vehicles and priced right. Great and fast service. More

by RKELPSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
Jul 07, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 07, 2022

Took 3 hours for an oil change and tire rotation. And I had made an appointment May never go back. More

by RVETALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 11, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your review. We're sorry for the long wait, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 07, 2022

I was originally told that the service would take about 30 minutes (software recall). When I arrived, it was made apparent by the service rep that I was wrong. That it would take longer. It took about 1. More

by AKOCANDA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and feedback from our customers is invaluable to us. Thanks again for choosing Oakbrook Toyota In Westmont, we hope you will give us another opportunity to serve you!

July 06, 2022

I was very pleased with the service. My service tech explained to me the service that was performed. More

by DEARHERZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 07, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

July 06, 2022

There was an error by the service person on how he interpret which maintenance plan I had purchased. However, his coworker stepped in and guided him thru the process to resolve the problem. More

by LWATTS145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Jul 07, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

July 05, 2022

I had a pleasant experience and would definitely buy another car from them. The staff was accommodating and the overall process was quick. More

by Allesandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donroy Quilop, Lorena Lieser
Jul 06, 2022 -

Oakbrook Toyota In Westmont responded

Allesandro, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2022

Service was to obtain a new key. No issues with the new key and my appointment was generally kept (ran a tad bit longer than was told, but not terribly so). More

by BScifers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear Leonid and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2022

I’ve worked with Rohrman Toyota for years. I’ve never had a negative experience. More

by RIFATKHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Zubair Karim, Ariana Aguilar, Lorena Lieser, Eddie Acosta, Brianna Modugno
Jul 06, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 04, 2022

The maintenance department could use more help to attend more customers, I think the service could improved. More

by CESARCRTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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