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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
2,140 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

February 22, 2023

Surprised at the bad troubleshooting especially with electronics. My CarPlay works inconsistently for which I brought the car in twice with no resolution. More

by ssadagopan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonid Sayenko
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Feb 26, 2023 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 22, 2023

Despite me getting the date wrong for my service appointment (you have some issues with the automatic scheduler), they were very receptive and took my car for service More

by ADSISBARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
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Feb 23, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2023

They were ready for my car and prompt with completion. I have been happy with your care of my car since returning to the area in the Fall of 2019. More

by RAPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
Report | Print
Feb 23, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 20, 2023

Sales was very low pressure. Amir listened to us and showed us what we asked to see, then what he felt we wanted to see. He was right on the money and we got a great car for ex More

by MNOXON94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Lorena Lieser, Amir Kay
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Feb 20, 2023 -

Oakbrook Toyota In Westmont responded

It's great to hear that Amir was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

February 20, 2023

Pleasant, efficient, reasonable price. Car is always done when they say it will be. Highly recommend. More

by LIBRIANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
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Feb 20, 2023 -

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

February 19, 2023

Friendly staff. Waiting time for standard maintenance with appointment too long.. Nice waiting area. Done. More

by marciayanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
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Feb 20, 2023 -

Oakbrook Toyota In Westmont responded

Marcia, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 18, 2023

Car buying is really different these days. Ed gets 5 stars but the sales manager was condescending. More

by CHERYLEDAVIS308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Joe Verlotta, Joelson Maldonado, Edward Brooks
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Feb 19, 2023 -

Oakbrook Toyota In Westmont responded

Cheryl, Thank you for taking the time to share your feedback with us. Edward and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 18, 2023

located in Westmont but called OakBrook Toyota. Efficient and accomodating with ride available home if needed. More

by TWAIRMAID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
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Feb 19, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for Mario, and for taking the time to leave us this wonderful feedback!

February 18, 2023

Excellent performance and customer service experience Everything was best taken care of and there was a team work. More

by FGYIMAH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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Feb 19, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2023

Bought my second car from this dealership. Michael showed me different cars to find one that was satisfactory. He was very accommodating throughout the process. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marzal
Report | Print
Feb 17, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont. Congratulations on your new vehicle! We look forward to working with you again!

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