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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

July 20, 2022

Nate McGhee is the best service rep I've ever had at any dealership. He's a great credit to your company. Lowell Beck More

by LMBECK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Jul 20, 2022 -

Oakbrook Toyota In Westmont responded

Lowell, Thank you for the kind words for our service department! We look forward to sharing your compliments with Nate and our team, and don't hesitate to let us know if we can be of further assistance.

July 18, 2022

My visit was wonderful and as being here for the second time everyone was polite and helpful and this place has perfect customer service 💯 More

by LORETHARICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jul 18, 2022 -

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 18, 2022 -

LORETHARICE responded

Thank you for great customer service

July 18, 2022

Great costumer service and excellent service The waiting room is really nice and comfortable thanks More

by LOBOLOPE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Verlotta
Jul 18, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

July 18, 2022

They give us great service. always have our car ready quickly. we love the service More

by CALDAY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Jul 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

July 18, 2022

WHen I called to set up appointment, no one made any paperwork for the appointment; so when we dropped off our employees were there for over an hour trying to get paperwork figured out. The service dept More

by WEST-HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken , Justin
Jul 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 16, 2022

Quick responses on texts. Jim the sales guy was great, Brian finance guy was great More

by FLOJO974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Jim Robertson
Jul 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 14, 2022

Oakbrook Toyota was reasonably priced and they got me in and out for my scheduled oil change. More

by STICK447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Brian Gedrimas, Nate McGhee
Jul 15, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback!

July 13, 2022

I’ve always had excellent service and have always had excellent sales people. Last car we bought took 10 minutes, just had to sign the paperwork and we were out the door! More

by ANDREW.GRIFFITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 14, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oakbrook Toyota In Westmont!

July 13, 2022

The service was fast, but the work was not acceptable. The stain is still there and the paint job on the bumper looks like a child did it. Brian from service said he would contact Xzilon and then get back More

by DEBRALOWE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gedrimas
Jul 17, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debra, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 13, 2022

Mr.Daniel Conway helped us with our purchase and was by far the best I have worked with in buying a car. He was patient,helpful and understanding and didn't make it seem like it was just another sale! Than More

by ashjl2111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Conway
Jul 14, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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