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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,142 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,142 reviews

August 12, 2022

For last ten years I have been using this service center for my car service needs and overall satisfied with the services. Special thanks for last visit to resolved connector issue. More

by PERVEZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Aug 12, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your loyal business and our team looks forward to serving you again soon!

August 11, 2022

Very professional! ! They take great care of my car. I highly recommend this Toyota team More

by JULIA_GAWRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Aug 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

August 11, 2022

Everything is great except asking about a tire rotation, we had to pay, no one told us. We can get free tire rotations where we bought our tires, that should have been explained. More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alap
Aug 12, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

August 11, 2022

Simply very great people to work with Also I got exactly what I want for my car. More

by Sraj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Joelson Maldonado, Lorena Lieser
Aug 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oakbrook Toyota In Westmont!

August 10, 2022

Oakbrook Toyota always makes me feel like I’m there only customer, extremely attentive to my needs. Victor does a great job with his department More

by KEVIN@USHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Aug 11, 2022 -

Oakbrook Toyota In Westmont responded

Kevin, Thank you for the kind words for our service department! We look forward to sharing your compliments with Vik and don't hesitate to let us know if we can be of further assistance.

August 10, 2022

I love this dealership. Most service people are very friendly and courteous. The work is done well and promptly. More

by BLYTHEOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember who waited on me! I know who didn’t!
Aug 11, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2022

Jim and the whole team was great! Transparent, professional and easy to work with! Great experience. More

by KKONSTANT65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Garcia, Jim Robertson
Aug 10, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2022

Very friendly service staff. Service department waiting room is comfortable. I will recommend this dealership More

by JSCAMBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Aug 10, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oakbrook Toyota In Westmont. Please don't hesitate to reach out if you need anything else.

August 09, 2022

Everyone was very friendly and helpful. The salesman Ed was extremely knowledgeable. Would have given a five star rating but the pricing policy sucks. They tried to force us to take $5 More

by laurenlega
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Edward Brooks, Crystal Paz
Aug 10, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

Aug 10, 2022 -

laurenlega responded

It was discussed directly with your management team during the purchase. Your management team made it clear, we could not purchase without the unwanted warranties which were not physical items installed on the vehicle. Let me state again, Ed the salesman was a pleasure to deal with. Thank you.

August 08, 2022

I always receive prompt and courteous service at Oakbrook Toyota. They do focus on the needs of the customer. More

by CURTIS.FAHLBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Zubair Karim, Daniel Conway
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Curtis, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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