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Oakbrook Toyota In Westmont

Westmont, IL

4.4
2,140 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

September 01, 2022

service manager was prompt, caring and respected my time. Work was completed on time. although the paper foot pat was left in my car I needed to find a trash can to deposit it More

by JOHNOCDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2022

No matter what, my floor mats (now a Weather Tech) come back dirty/greasy from technician's feet. For years, every time. So maddening. More

by SPHILLIPS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 01, 2022

Mark was helpful and very professional. The service was done quickly. I always service my car at this dealership. More

by ROCCOMARY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. Mark and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

September 01, 2022

Been coming for over 20 years; that should say enough about services that are rendered. More

by SSSEPH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. Vik and our team appreciate your business and hope to see you again soon!

September 01, 2022

During a routine oil change the technician found an issue that was addressed and resolved without problem. Good communication and service. Appreciated it! More

by RONBRINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario and Vic
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

Ron, Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad Mario and Vic were able to help, and we hope to see you again!

August 31, 2022

Melanie was the best sales person I’ve ever had the pleasure of working with. She found me the perfect vehicle for my unique needs. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Raygoza, Eddie Acosta
Sep 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. Melanie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2022

Leon is very professional and kind! I am 100% satisfied with the service from Leon. More

by LISHANCAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Sep 01, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonid met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2022

The staff here is very professional and they explain everything to my satisfaction. They're also really good about following up on the progress of my service. More

by DVNEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Sep 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

August 31, 2022

Sales person was knowledgeable about details and was also courteous helped answering all questions we asked. More

by ZAKIASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Lieser, Eddie Acosta
Sep 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that Eddie and Lorena had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oakbrook Toyota In Westmont. Please don't hesitate to reach out if you need anything else.

August 31, 2022

I feel that the service dept is always trying to over sell services. I was told my tire was not repairable and needed to be replaced, I took the vehicle and tire to the place originally purchased and w More

by JFRIGO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Zay, Vik Patel, Mark Dwyer, Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra, Lorena Lieser, Eddie Acosta
Sep 04, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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