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Oakbrook Toyota In Westmont

Westmont, IL

4.4
2,140 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

September 04, 2022

Service was affordable and the service tech John was professional and very helpful. I was advised of future maintenance that will need to be completed at 120000 miles More

by salvacionpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2022

Quite possibly the best dealership experience we've ever had. Mo was attentive, polite, and efficient. Everyone we interacted with was friendly and professional without being salesy in that sleazy slick way More

by MPPC490
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Mo Afzal, Maher Belkaid
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oakbrook Toyota In Westmont are glad to have you as a customer.

September 03, 2022

Was Warmly welcomed by the GM introduced to salesperson who was very knowledgeable excellent service More

by SJAFRI18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 03, 2022

Leon was great . Very nice and helpful. Thank you for good service. Love my Highlander. More

by MARYELLEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that Leon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oakbrook Toyota In Westmont!

September 03, 2022

My experience with Oakbrook Toyota Service Dept. was excellent. The waiting area was comfortable and the communication was excellent. My wait time was less than projected and the mechanic who work More

by GRASAD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2022

Probably one of the best experinces i had in a very long time.... From sales guy Amir .... to working with Maher Belkaid. By the the way i had a little blip on the use car that i purchase and Mr. Maher loo More

by MYHEROJONJON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir., Maher Belkaid, Lorena Lieser
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

September 03, 2022

The experience was decent but they charged little more than other dealerships for oxygen sensor change. More

by MANDEEP.SINGH.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2022

Service dept was a little backed up at assigned appointment time . service was performed quickly and got a call the car was ready sooner than expected. More

by BIGALBIKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario
Sep 02, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your business and our team looks forward to serving you again soon!

Sep 02, 2022 -

BIGALBIKES responded

Just an F Y I...most area dealers run serviced cars through a car wash prior to return to customer...nothing runs better than a clean car...just saying.

September 02, 2022

Timely response when I pulled in for my service appointment. Friendly but professional interface; best to date. More

by bill.muni2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Sep 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2022

Mauricio took care of most of my queries and delivered vehicle to me on door, but he is not single point of contact. He was just directed by Bill Hallom who is not responding to my issues about title of t More

by SUNITKOLHE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
bill Hallom, Mauricio Hernandez, Lorena Lieser
Sep 04, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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