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Oakbrook Toyota In Westmont
Westmont, IL
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,150 reviews
Verified Customer
September 15, 2022
The service department has kept our 3 Toyotas running like tops for 17, 14, and 11 years! like tops for 17, 14, and 11 years! More
by KIMBERLYGRALEN
Employees Worked With
September 15, 2022
Was looking to purchase an AMG they had on the lot. Asked for a detailed video as I'm buying sight unseen from FL. Was connected to their "out-of-state sales expert". Kept me waiting for more than 24h, Asked for a detailed video as I'm buying sight unseen from FL. Was connected to their "out-of-state sales expert". Kept me waiting for more than 24h, dispute numerous phone calls & emails. More
by OutOfStateBuyer
September 14, 2022
I actually scheduled my appointment with a computer. I opted for 3:00 pm last Friday slightly worried as it was so close to the weekend. I need not have worried. I was there about 10 minutes early an I opted for 3:00 pm last Friday slightly worried as it was so close to the weekend. I need not have worried. I was there about 10 minutes early and got right in. Mark was my service advisor. He knew exactly what I needed for my 6-month checkup. I was amazed at how quickly my car was serviced. I was actually back home by 4:00 pm. This is a great place to have your car serviced. More
by PKOKANDY
September 14, 2022
The repair went well, but it was a mess trying to get my car, No one could tell me when the shuttle would be here and expected me to know that it was a our wait. When I got there with my ride, i was ignor car, No one could tell me when the shuttle would be here and expected me to know that it was a our wait. When I got there with my ride, i was ignored by a older man and my sister in law had to go find someone to help. They couldn't find my keys or paperwork. Just was expecting more from the service department. She talked to Mark and he got everything straightened out. More
by CARIANN.HURLEY
Employees Worked With
September 14, 2022
Easy to schedule appointment. On time and took less time than stated. Great place and always do a great job. On time and took less time than stated. Great place and always do a great job. More
by loveskyb
Employees Worked With
September 13, 2022
Service entrance for customers is very poorly designed-awkward . Where do you do once you enter??? People stacked up not comfortable. designed-awkward . Where do you do once you enter??? People stacked up not comfortable. More
by BEVERLY.HAYES
September 12, 2022
I changed my service appointment to make sure Nate McGee would be available. I trust his judgement and advise. What would an owner want more than that. would be available. I trust his judgement and advise. What would an owner want more than that. More
by LEWISMDL
Employees Worked With
Other Employees :
I changed my date of service to make sure Nate would be there when my car was serviced. I can trust him and his judgement.
September 12, 2022
Still waiting for the part I was promised in July. You should not say something was arriving if you did not know. I had other options. You should not say something was arriving if you did not know. I had other options. More
by CAROLINEMURRAY0413
September 11, 2022
VERY QUICK SERVICE. ................................SURPRISE IT WAS HALF THE TIME PROJECTED ..........ALSO NEED TO REDUCED YOUR PRICES ON SERVICES., MAKE IT HARDER ON AV ................................SURPRISE IT WAS HALF THE TIME PROJECTED ..........ALSO NEED TO REDUCED YOUR PRICES ON SERVICES., MAKE IT HARDER ON AVERAGE PAYWORKERS...... More
by ALBNORJAZ_0604
Employees Worked With
