Back

Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better. We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
Contact Dealership

550 East Ogden Ave

Westmont, IL

60559

Directions

By Type

Showing 2,150 reviews

September 20, 2022

I was satisfied with the promptness of being greeted as soon as I came in. More

by Nscrsxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scambiatterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2022

Service length was as expected, Mark was professional. Staff could be more friendly, but I understand that in this world now it is something rare, as everyone is overwhelmed and businesses are understaffe More

by RENEK68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact me at your convenience.

September 19, 2022

New Prous' ate extremely complicated. With all the gizmo features they offer. Oakbrook Toyota staff is very paitoent with customers trying to take advantage of these "new" features. More

by SUEBLEX
Recommend Dealer
Yes
Employees Worked With
Greg Zay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Karim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oakbrook Toyota In Westmont are glad to have you as a customer.

September 19, 2022

Good staff still waiting for Marcus to show me what’s going on over all great team More

by JOHNCARLBERG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marcus Bynum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

September 19, 2022

Our sales person, Joelson Maldonado, was most helpful throughout the process, from his first video introduction, through the sale, and ending with his thorough explanation of the functions on our new Cam More

by MP31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oakbrook Toyota In Westmont responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

September 19, 2022

Great Advisers, They advise what servicing I need to be performed, and the Technicians perform a great job too. will not have any one perform any servicing on my vehicle except for Oak Brook Toyota. ever More

by KUCMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vik Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gedrimas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonid Sayenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scambiatterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2022

Steve was great. He made me feel Comfortable discussing my car issues. He explained in details my car needs. Most important, this Toyota dealership is flexible. Boo More

by KIMSI717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2022

Pleasure working with Amir Kay, so glad I had a connection to him already and visited Oakbrook Toyota in Westmont. Greg Zay was also great to work with on the financing end. Would recommend them if More

by JKOTKE26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hallom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Kay
Sep 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2022

Leonid was very professional and he met me at the car. The vehicle was delivered back to me in the time promised. I have had service completed at other dealers in the Chicago area and this one is the b More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you, Tim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

September 15, 2022

We shop for a new vehicle. The sales associate Monique is very nice waiting us outside to come in and introduced us the newly arrived vehicles that meet our expectation. More

by QCHANG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique Smith
Sep 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
44
...