Oakbrook Toyota In Westmont

Was looking to purchase an AMG they had on the lot. Asked for a detailed video as I'm buying sight unseen from FL. Was connected to their "out-of-state sales expert". Kept me waiting for more than 24h, Asked for a detailed video as I'm buying sight unseen from FL. Was connected to their "out-of-state sales expert". Kept me waiting for more than 24h, dispute numerous phone calls & emails. More

We shop for a new vehicle. The sales associate Monique is very nice waiting us outside to come in and introduced us the newly arrived vehicles that meet our expectation. The sales associate Monique is very nice waiting us outside to come in and introduced us the newly arrived vehicles that meet our expectation. More

Easy to set up the appointment and it was a fast and easy service when I did arrive service when I did arrive More

The repair went well, but it was a mess trying to get my car, No one could tell me when the shuttle would be here and expected me to know that it was a our wait. When I got there with my ride, i was ignor car, No one could tell me when the shuttle would be here and expected me to know that it was a our wait. When I got there with my ride, i was ignored by a older man and my sister in law had to go find someone to help. They couldn't find my keys or paperwork. Just was expecting more from the service department. She talked to Mark and he got everything straightened out. More

Easy to schedule appointment. On time and took less time than stated. Great place and always do a great job. On time and took less time than stated. Great place and always do a great job. More

I actually scheduled my appointment with a computer. I opted for 3:00 pm last Friday slightly worried as it was so close to the weekend. I need not have worried. I was there about 10 minutes early an I opted for 3:00 pm last Friday slightly worried as it was so close to the weekend. I need not have worried. I was there about 10 minutes early and got right in. Mark was my service advisor. He knew exactly what I needed for my 6-month checkup. I was amazed at how quickly my car was serviced. I was actually back home by 4:00 pm. This is a great place to have your car serviced. More

Service entrance for customers is very poorly designed-awkward . Where do you do once you enter??? People stacked up not comfortable. designed-awkward . Where do you do once you enter??? People stacked up not comfortable. More

I changed my service appointment to make sure Nate McGee would be available. I trust his judgement and advise. What would an owner want more than that. would be available. I trust his judgement and advise. What would an owner want more than that. More

Still waiting for the part I was promised in July. You should not say something was arriving if you did not know. I had other options. You should not say something was arriving if you did not know. I had other options. More

VERY QUICK SERVICE. ................................SURPRISE IT WAS HALF THE TIME PROJECTED ..........ALSO NEED TO REDUCED YOUR PRICES ON SERVICES., MAKE IT HARDER ON AV ................................SURPRISE IT WAS HALF THE TIME PROJECTED ..........ALSO NEED TO REDUCED YOUR PRICES ON SERVICES., MAKE IT HARDER ON AVERAGE PAYWORKERS...... More