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Oakbrook Toyota In Westmont

Westmont, IL

4.4
2,140 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

October 07, 2022

From making the appoint to picking up my car all aspects of this experience was above what I expected except that the information stream stopped after 5 PMalap More

by JOHNOCDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alap A Thaker
Oct 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. We appreciate your business here at Oakbrook Toyota in Westmont.

October 06, 2022

The Service Team has consistently been very helpful and professional. I listen closely to their recommendations and I follow thru with the recommended service or repair. They are the best! More

by SNicholson53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Oct 06, 2022 -

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2022

Was on time for my oil change and waited WAY too long. Also, I got this change because I was called by someone at Toyota who said I was due for one. But I have synthetic oil which is good for 10000 miles. More

by DICKCHIRKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gedrimas
Oct 09, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

Oct 10, 2022 -

DICKCHIRKO responded

my email is dickchirko@yahoo.com

October 06, 2022

Good place to get your car looked into. Some very nice people who work hard More

by EGGBEATER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mark Dwyer, Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra, Melanie Raygoza, Lorena Lieser
Oct 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

Great experience with Ben, our sales person, to arrive at a win-win deal and take home the car! More

by AMCERRITO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Zubair Karim, Benjamin Swan
Oct 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 06, 2022

The dealership was great and everyone was very knowledgeable and friendly never pushy. I will definitely be a repeat customer if in need of another car. I am very impress with Alex (the General M More

by SKANPURWALA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Mo Afzal
Oct 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Oct 06, 2022 -

SKANPURWALA responded

The Oakbrook Toyota in Westmont dealership was great and everyone was very knowledgeable and friendly never pushy. I will definitely be a repeat customer if in need of another car. It was such a pleasant surprise to have Alex Syed (Manager) and Mohammad Afzal (Sales Person) taking care of us. to deal

October 05, 2022

I m really happy. I recommend this dealership .excellent service also really professional thank you . More

by Zolzaya Gangat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Alex Arana
Oct 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2022

I ordered the windscreen passenger side wiper arm and it was installed at the oil change the other day! Thanks a lot ! Jim r More

by JAMESROBERTSONJR03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Robertson, Vik Patel
Oct 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2022

From setting the appointment, coming in for service and getting my issue resolved, evdry step went by smooth. Definatetly coming back for my next service here. More

by GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mark Dwyer, Melanie Raygoza
Oct 05, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

October 03, 2022

This is the first time over many years that I have been disappointed with the service department. I arrived at 9:15 for a 9:30, 6 mo. checkup. I waited patiently for about an hour and 10 minutes, which was More

by STONEMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario D Galang
Oct 03, 2022 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detccail, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns.

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