Oakbrook Toyota In Westmont

Very informative,polite and efficient everyone is friendly.Plenty of different cars to look at and very clean place friendly.Plenty of different cars to look at and very clean place More

When I bought my car they offered me the remote starter and I accepted. I brought my car back to replace battery as I was having issues, have to jump start, brought it back to check they couldn’t find the and I accepted. I brought my car back to replace battery as I was having issues, have to jump start, brought it back to check they couldn’t find the problem. I even left the car for the whole day two times, the only solution they gave to me was to remove the remote starter. They were the ones who installed it at purchase yet didn’t want to fix it. They chose not to replace it, fix the problem, or give a fair solution. They just replace a new battery, maybe they think as a hispanic and women I just can’t let it go! I’m so sorry and regret I bought my car there and so disappointed at service! I would never purchase a vehicle from this dealership again. They have no respect towards me and will not resolve any issue I endured because of their terrible service and unwillingness to solve a problem!!!! More

Very thorough and good service by both the people that worked on my car and the people the service my paperwork. I gave them all AAA plus worked on my car and the people the service my paperwork. I gave them all AAA plus More

Shout out to Donroy for assisting me with my car, always been a pleasure having him as my salesman when i go to toyota. Vic and Mark from the service are so great in assisting me with my car maintenance ch been a pleasure having him as my salesman when i go to toyota. Vic and Mark from the service are so great in assisting me with my car maintenance check and making sure that everything i need is taking care of. Thanks toyota for the awesome awesome staff and services. More

They were professional and they were also accurate in the time they needed to get the service done. time they needed to get the service done. More

I had an appointment first thing in the morning, yet I still ended up waiting 4 full hours just to get my tires replaced. I understand that COVID has made car service challenging, and I certainly empathiz still ended up waiting 4 full hours just to get my tires replaced. I understand that COVID has made car service challenging, and I certainly empathize with that, but I don't see the point of making an appointment to come in if the timeslot doesn't mean anything. I wish the service center would either limit the number of appointments that can be made according to the capacity of the service center to service cars or, at the very least, be more transparent about wait times. I was told to be patient, but I had no idea I would be spending half of my day waiting at a dealership for what I thought would be a fairly straightforward procedure. More

I went for an oil change without an appointment and was provided with the service. I requested for a quote for future maintenance and was provided the same with the detailed explanation. I did not have to provided with the service. I requested for a quote for future maintenance and was provided the same with the detailed explanation. I did not have to wait for a long time for the service to be completed. Mark Dwyer from the Service Dept was courteous and has spent his valuable time to walk me through the various maintenance options available. Of all the other dealerships i have visited for service, i have found this as the only place where i did not have a new issue with my vehicle once i left the place. More

Oakbrook Toyota is one of my favorite Toyota dealerships. Courteous treatment and quality service. Scheduling service is convenient. Courteous treatment and quality service. Scheduling service is convenient. More

This was my first time at this dealership and they were extremely helpful. The service and communication was excellent. I understood clearly what they recommended and they were on time with everything. extremely helpful. The service and communication was excellent. I understood clearly what they recommended and they were on time with everything. More

Always a great experience. I highly recommend this facility. For a huge corporation, this place doesn’t feel like they are in it only for the money . . . They are honest and ne I highly recommend this facility. For a huge corporation, this place doesn’t feel like they are in it only for the money . . . They are honest and never pushy. More