Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
2,140 Reviews
Call Dealership (630) 590-9475
View Awards

550 East Ogden Ave

Westmont, IL

60559

Directions

By Type

Showing 2,140 reviews

October 28, 2022

Mr Mcgee is awesome he treat us like family he keeps tract service on car we really love coming to Oakbrook More

by C.WINGS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Report | Print
Oct 31, 2022 -

Oakbrook Toyota In Westmont responded

We are very happy to hear Nate provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 27, 2022

We bought a $32,000 corolla and the dealership didnt provide a spare tire or jack and delivered it to us with less than 3/4 tank of fuel. When questioned refused to provide the jack or tire and blame To More

by JIMJUNG3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Zay, Zubair Karim, Mo Afzal
Report | Print
Oct 30, 2022 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, so we're disappointed to hear that we didn't meet your expectations. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 27, 2022

Courteous and complete service everything's taken care of and let's you know when it's done More

by MTERTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Report | Print
Oct 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2022

Very good dealer and good sales man and good deal and price I will visit him again More

by YASSIR_MAHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

October 26, 2022

This dealership is clean, well organized and great service staff members are very knowledgeable and respectful, especially my service advisor Mario Galang. More

by Yahyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for Mario and the team, and for taking the time to leave us this wonderful feedback!

October 26, 2022

good service; just had to wait 2 weeks for an appt; wish it was sooner More

by EDWINKE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Kelly
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us, Edwin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2022

Would recommend service advisors to frequently give update to customers regarding status of service or repairs. More

by JONELLIM21212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that you weren't fully satisfied with your experience. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 26, 2022

DonRoy was a great sales man, super nice, and very accommodating. Was very helpful and wasn't pushy on me buying a car. It was all up to me. More

by CARLOSCANO32
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donroy Quilop
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that Donroy delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

October 26, 2022

Other than the wait being longer than estimated, everything was fine. Just had oil change, tire rotation and change of cabin filter. More

by BUGGSTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Oct 26, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about the long wait. Thank you for bringing it to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Thank you for your time, and we hope to see you again!

October 26, 2022

Service advisor had an attitude. My appointment was at 3:00 but they didn’t start on my van until 4:00 with no explanation, and the service was only for an oil change. I even have More

by 4thvntur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Galang
Report | Print
Oct 30, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

1
...
32
33
34
...
214