Oakbrook Toyota In Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 2,140 reviews
Service was great but your price of the wheel alignment is a little higher than the other non Toyota service centers. However your standard of quality may be higher than the rest. is a little higher than the other non Toyota service centers. However your standard of quality may be higher than the rest. More
I was sold a car without the operating information. We got home and the doors were locked. Our sales rep was NOT responsive…and the sales manager who was negotiating the deal was extremely rude. Wou We got home and the doors were locked. Our sales rep was NOT responsive…and the sales manager who was negotiating the deal was extremely rude. Would NEVER buy a BMW from this TOYOTA DEALER again. More
Zeroed into the problem right away. Was advised what was needed for my car maintenance. Polite and friendly staff. Will not go to any other dealer for service work even though I live on Was advised what was needed for my car maintenance. Polite and friendly staff. Will not go to any other dealer for service work even though I live on the north side of Chicago. I seriously will be back again. More
It was a great experience. In this case, the service could be done quickly so I did not need a ride home. I waited in the service area. I think I was there about an hour and t In this case, the service could be done quickly so I did not need a ride home. I waited in the service area. I think I was there about an hour and then they announced that the car was ready. I also liked that they texted me a brief video showing some of what they included in the service. That was a nice touch!! Frankly, I have never actually seen someone "check the brakes" before and did not know what that looked like. All went well. Service waiting area was clean--- vending machine, restrooms, large-screen TV and comfortable seats available. More
They had the vehicle I wanted at a price that was acceptable.. salesman Joe was great! Sales manager tried to to hurry my decision by trying to make me believe the car was in high demand. I new it wa acceptable.. salesman Joe was great! Sales manager tried to to hurry my decision by trying to make me believe the car was in high demand. I new it wasn’t. I felt like the sales manager was being manipulative. And that pissed me off! More
With the exception of yesterday, which was great, for the past 8 years I've taken my prius here (bought it here) for service. The wait times are excessive and up-selling is common though obviously you can sa past 8 years I've taken my prius here (bought it here) for service. The wait times are excessive and up-selling is common though obviously you can say no. More