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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
2,140 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

November 16, 2022

Leon is good. Tire pressure was not documented and was only 27 when I checked at home. More

by DRGROTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
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Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonid met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

November 16, 2022

Oakbrook Toyota always offers excellent customer service and offers quality vehicle service. My car is fixed in a timely and cost-effective manner. When I had a concern Vic Patel the service manager immedi More

by GRASAD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mario Galang
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Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! Vik and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

November 13, 2022

Tried them twice, first time was good. I won’t return after last service due to incomplete work and patronizing communication when I advised the work wasn’t satisfactory. More

by LK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John V, John Scambiatterra
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Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 06, 2022 -

LK22 responded

I provided my contact information on November 18. No one has contacted me.

November 12, 2022

Work was fine, although seemed a little expensive. After leaving, almost immediately developed issue with tire pressure warning system. Service writer said this was a coincidence. More

by MKISER7440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team. We appreciate you choosing Oakbrook Toyota in Westmont.

November 12, 2022

Very cordial. Explained everything. The service was done on time . The waiting room was nice and clean More

by YASMINMUGHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer, Nate McGhee
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business, Yasmin. We appreciate this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2022

They were professional and my work was fine in a timely manner. The coast was explained to me and there was no pressure to add additional work. More

by MLBURGE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oakbrook Toyota In Westmont.

November 11, 2022

They are very helpful,they make everything very simple, they are professional they gives the best deals More

by ABDULREHMANWALI563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Lorena Lieser
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Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new purchase. Please let us know if we can be of any more assistance. We're always happy to help.

November 11, 2022

Service was great in terms of communication and how friendly the staff is, it did take a long time for an oil change. More

by JANAMANSOORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

November 10, 2022

In for a routine mileage check and oil change - trouble free. Added a recall notice and the problem was handled thoroughly. The extended time in the customer lounge was comfortable. More

by MARGE.FRANZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Report | Print
Nov 11, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review, Marge. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2022

Alap was very helpful with the service. Just like every time I take my car in for service More

by JBORYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Brian Gedrimas, Leonid Sayenko, Mario Galang, Alap Thaker
Report | Print
Nov 09, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alap and our team here at Oakbrook Toyota In Westmont.

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