Oakbrook Toyota In Westmont

Service was horrible. I had an appointment at 12:30. They told me service will take 1 hr. After and 1hr and a half they had only done one of the two things they needed to I had an appointment at 12:30. They told me service will take 1 hr. After and 1hr and a half they had only done one of the two things they needed to do. I told them I wanted my car back and not to do the service. It still took 45 minutes to get my car back. So a total of 2hrs and 15 minutes and they only did tire rotation. More

They have always been helpful and fast And keep you updated on progress of your 🚗 updated on progress of your 🚗 More

Thanks to the service team for always taking good care of my Corolla and me. I really like recent improvements to waiting area, good seating and free coffee/water is very helpful. my Corolla and me. I really like recent improvements to waiting area, good seating and free coffee/water is very helpful. More

They lie and lie and lie and this guy is the worst. Tries to do business like it’s the 80’s it’s hilarious. Wouldn’t recommend working with him or the store Tries to do business like it’s the 80’s it’s hilarious. Wouldn’t recommend working with him or the store More

I am very happy with service experience at this dealer. This most recent visit I worked with Leon, and it was great. This most recent visit I worked with Leon, and it was great. More

2 add-ons (LoJack, Xzilon) I bought were presented as manditory that were optional. I am still waiting on my replacement key 2 weeks later promised in 2-3 business days from purchase. manditory that were optional. I am still waiting on my replacement key 2 weeks later promised in 2-3 business days from purchase. More

Ed Brooks was great, but this dealership is questionable. My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what th My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what they were when I inquired about them. When I went back a second time they tried to set me up with him again and I declined. I was then set up with Ed and when he presented the offer none of the add ons were on there. One thing this dealership and management need to learn is transparency is very important to the customer. Do the math yourself to ensure the numbers add up like they are supposed to. More

Service department does a solid job of communicating issues, coverages and options for potential repairs issues, coverages and options for potential repairs More

The staff at Oakbrook Toyota was great. My purchase was smooth and painless. I recommend this dealership…I’ll be a return customer! My purchase was smooth and painless. I recommend this dealership…I’ll be a return customer! More

Benjamin Swan made my first time buyer experience so fun and easy! He answered all my questions and went above and beyond and easy! He answered all my questions and went above and beyond More