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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
2,140 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

November 30, 2022

I appreciated every word that was told to me in order to help me get my new car after getting a loss on my old car from a deer.. everyone at Toyota Oakbrook was there to help. More

by JACKMICHENER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The finance lady was nice too I forgot her name, and the guy who helped Ed get my car also the guy who’s square is next to Ed he was very nice too. , Edward Brooks, Lorena Lieser
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Dec 01, 2022 -

Oakbrook Toyota In Westmont responded

Jack, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2022

No appointment, drove in. Had an oil change, coolant flush and an alignment. I was out of there in two and half hours. The service department applied coupons for me. The waiti More

by 130ADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier, great lady. Very efficient. , Leonid Sayenko
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Dec 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2022

Two and a half hour wait for an oil change, even with having an appointment. More

by derek.schumacher19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
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Dec 01, 2022 -

Oakbrook Toyota In Westmont responded

Derek, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 30, 2022

Typically I have wonderful service experiences with Oak Brook Toyota, but my recent oil change was an exception. The employee helping was giving attitude during the initial discussion regarding services t More

by CHLOEKGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
Report | Print
Dec 01, 2022 -

Oakbrook Toyota In Westmont responded

Chloe, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 30, 2022

Work performed as promised and the vehicle was completed in the time frame originally estimated. More

by ron.gandolfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Dec 01, 2022 -

Oakbrook Toyota In Westmont responded

Ron, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 29, 2022

Great dealership. They always take care of us. Highly recommended and great people to do business with More

by mbaesquire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Maher Belkaid, Elyza Garcia, Joelson Maldonado, Eddie Acosta
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Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

November 29, 2022

I appreciated the flexibility in scheduling, and the thoroughness of a high level of customer service. More

by MARYJANE.REHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Listed above, Leonid Sayenko, Steve Kendle
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Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

November 29, 2022

The experience I had with oakbrook Toyota was unmatched! I had an amazing time paired with excellent service. More

by MELTORRES1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Brooks, Lorena Lieser
Report | Print
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Oakbrook Toyota In Westmont!

November 29, 2022

Very good service 👏 👍 and it was a pleasure to work with Ed one of the best seller in the dealer 👍 thanks again guys More

by JAMES iskandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, James, and for taking the time to leave us this wonderful feedback!

November 29, 2022

Best Toyota dealer at Chicago area , clean and big facility, nice personnel, easy access, thanks More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Report | Print
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, Thomas, we look forward to having you as a valued customer for many years to come!

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