Oakbrook Toyota In Westmont

John, my service advisor has been courteous during my visits to this dealership in the last 20 years as a customer. He is upfront about what recommended service is needed without being pushy and when I h visits to this dealership in the last 20 years as a customer. He is upfront about what recommended service is needed without being pushy and when I have questions about my vehicle, he offers his best explanation. His friendly customer service is appreciated. The only thing I was somewhat disappointed about this time was that the dealership did not send any promotional offers in the mail, unlike previous years. Periodic incentives to customers are definitely a plus. I hope to receive service offers in the future. Thank you. More

I would've appreciated help using the radio and connecting phones or other multi media devices. connecting phones or other multi media devices. More

Great experience Love the new car and enjoy driving it around town and down the road around town and down the road More

Wonderful customer service. Excellent service, very professional. The shuttle service is very helpful and accommodating. Excellent service, very professional. The shuttle service is very helpful and accommodating. More

Friendly and professional staff. Time delivered as promised. L But, waiting room needs to improve; add snacks and candles for the waiting clients Time delivered as promised. L But, waiting room needs to improve; add snacks and candles for the waiting clients More

Very welcoming environment. Staff are friendly and answered all of my questions. No hidden fees when purchasing vehicle Staff are friendly and answered all of my questions. No hidden fees when purchasing vehicle More

Have been waiting for over a month for a second set of keys. Called 4 times and won’t even return my call for status or update. Terrible customer service . Had to call Toyota who informed me of key shorta keys. Called 4 times and won’t even return my call for status or update. Terrible customer service . Had to call Toyota who informed me of key shortage. More

I have used Oakbrook Toyota service center more than 20 years. I love it very much and will recommend it to friends. I also purchased a brandnew Van from them. I felt very sorry that I misunderstood how years. I love it very much and will recommend it to friends. I also purchased a brandnew Van from them. I felt very sorry that I misunderstood how to give stars to the dealer and employees initially. I edit it now and give this dealer 5 stars. I also give Mario and Vik 5 stars. They are great! More

Very easy to book the service online. The environment is clean and nice. The manager who helped me is very friendly. The environment is clean and nice. The manager who helped me is very friendly. More

Oak room Toyota makes my purchase experience very pleasant. I can give this dealership the best rate. pleasant. I can give this dealership the best rate. More