Oakbrook Toyota In Westmont
Westmont, IL
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Sold me a vehicle they new had pre-existing issues. No transparency what so ever. Check-engine light came the next day, a day after the purchase they told me, “you should’ve bought a warranty.” No, you No transparency what so ever. Check-engine light came the next day, a day after the purchase they told me, “you should’ve bought a warranty.” No, you should’ve been honest. Sent me to different departments, got nothing after leaving Voicemails. More
Provided continues follow up and updates pre and post service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! More
Mark checked me in and he was wonderful. I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expec I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expect that without an appointment, but not with an appointment. More
I would never again recommend buying a car from this dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I finan dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I financed the deal, working with Eddie Acosta the business office, he added gap insurance without even consulting me. Then he put two additional points on top of my loan rate, raising it from 5.5 to 7.5%. Within a few days after purchasing, the car would not start in the cold weather. I called the dealership right away, and explained the trouble, but never received a call back. So I called again, and was assured they would check on the issue and return my call, but I they never called back - never stood behind their sale. More
With the exception of having to pay an additional 3. 5% when paying with my credit card, Leonid was very professional and knowledgeable when I inquired about another issue. 5% when paying with my credit card, Leonid was very professional and knowledgeable when I inquired about another issue. More
Excellent and efficient service from John at Toyota in Westmont. Had him for 15 yrs. He’s top notch! He’s the main reason I keep going back to Toyota. Always a fair and accommodating gentleman. He is an a Westmont. Had him for 15 yrs. He’s top notch! He’s the main reason I keep going back to Toyota. Always a fair and accommodating gentleman. He is an asset to their service department! More
Excellent service. John is phenomenal. He ensures that everything is addressed. My family are very happy with the center. John is phenomenal. He ensures that everything is addressed. My family are very happy with the center. More
I was immediately attended when I arrived at my appointment and Brian the person attending me was very polite and professional on discussing the needs of my car. I definitely go back to that dealer appointment and Brian the person attending me was very polite and professional on discussing the needs of my car. I definitely go back to that dealer fo service my car again . More
I was immediately greeted by the dealer personal when I arrived at my appointment and the person who attended me was very polite and professional explaining the needs to my car. arrived at my appointment and the person who attended me was very polite and professional explaining the needs to my car. More