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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
2,140 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

January 10, 2023

Sharing a smile is a free charity. Some staff members are rude, unwelcoming and dismissive. More

by ANSERAZIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer, John Scambiatterra, Steve Kendle
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Jan 10, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 08, 2023

Was told to drop off at 930 am for tire/rim change and roof rack. It was supposed to be done same day, didn't get vehicle until following day at approx 5:30 pm but I had to go on hunting trip without it. More

by NANOOKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Brooks
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Jan 12, 2023 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 07, 2023

Very nice dealership , every one very friendly , and worked with me to find the right car for me More

by BLACKHAWKS09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Jim Robertson, Mark Dwyer
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Jan 07, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team. Congratulations on your new vehicle, we look forward to working with you again.

January 07, 2023

It is a pleasure to do business with Oakmont. Quick in and out. No surprises More

by JAMACE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Verlotta, Lorena Lieser
Report | Print
Jan 07, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 06, 2023

Everyone was friendly and pleasant to work with! I had such a positive experience and would highly recommend Oakbrook Toyota. More

by AMANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Lieser, Amir Kay
Report | Print
Jan 07, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 06, 2023

Maher claimed he looked at wrong website on the price of my car. The price was on your own site. I spent a lot of time waiting when the dealing was done in 15 minutes. I was there for 2.5 hours. More

by BTYLER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Amir Kay
Report | Print
Jan 07, 2023 -

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

January 06, 2023

Dealer Leo did a great job! Highly recommend! Thank you for your service He sent me pictures of everything and called me with advice More

by AIGULSH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Jan 07, 2023 -

Oakbrook Toyota In Westmont responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

January 05, 2023

Quick and easy service and did not have to wait too long. Service department workers are very nice More

by craigszumanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas, Mario Galang
Report | Print
Jan 06, 2023 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, Craig, we look forward to having you as a valued customer for many years to come!

January 05, 2023

Great experiences with everything! Dealership is 100% where you wanna go for your service or new car purchasing More

by ANDREW.GRIFFITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Reppen
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Jan 06, 2023 -

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andrew, and look forward to your next visit.

January 05, 2023

The service was good. HOWEVER, I pointed out that, after I called and made my appointment, the service appointment reminder was sent not to me, Nancy Hessler, the owner o More

by nanhes
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Report | Print
Jan 06, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Nancy, feel free to contact us at your convenience.

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