Oakbrook Toyota In Westmont

Wanted me to pay 2k for services not needed, stated I needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% of the time. This is appalling. More

I had a good experience at Toyota of Wesrmont. No pushy salesmen, just answered my questions and treated me honestly. No pushy salesmen, just answered my questions and treated me honestly. More

I was on time for a 10:00 am appointment and was checking out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of my battery literally just before 11:28 am but only after I texted my service person to inquire about a status. I certainly did not expect to stay there that long to have my battery replaced. I guess, all in all, it would have been nice to be told up front how long a wait for this would possibly be as I scheduled it as a "waiting" customer. I also did not expect to find out that if I paid via a credit card that I would be responsible for an additional percent charge because I chose to pay this way. So, be prepared to either pay by cash, check, or debit card if you don't want an additional fee added on to your total. Mark was a pleasant Service Member and I appreciate that they honored the price I was given via the phone the previous day when I called to inquire before making my appointment. More

WAS ABLE TO DELIVER EARLIER THEN EXPECTED. .. RATE OF CHARGES A LITTLE HIGH $$$$. SOME OF US ARE ON LIMITED INCOME .. RATE OF CHARGES A LITTLE HIGH $$$$. SOME OF US ARE ON LIMITED INCOME More

I always receive great service at this dealership. Everyone is friendly and very good at their jobs. Everyone is friendly and very good at their jobs. More

Excellent service. Received my car earlier than expected. John is always fabulous to work with. Received my car earlier than expected. John is always fabulous to work with. More

This dealer does not state on their web site that they charge an extra 3.5% if you use a credit card. I was surprised to see a little sign stating this when I walked in. Totally unfair. I shopped around charge an extra 3.5% if you use a credit card. I was surprised to see a little sign stating this when I walked in. Totally unfair. I shopped around for the least expensive oil change and then they surprise you with this additional fee. Also, I received no car wash. More

On time service. Friendly car service driver. They keep my car running smoothly year after year Friendly car service driver. They keep my car running smoothly year after year More

Two hours and 45 minutes for an oil change with an appointment was an extremely long wait. Service was good and explanation of services was good as well. appointment was an extremely long wait. Service was good and explanation of services was good as well. More

The service advisor,Brian,was very helpful in explaining what was going on with my car and in arranging a ride home on the shuttle service. The waiting room was very comfortable and well stocked.I especial what was going on with my car and in arranging a ride home on the shuttle service. The waiting room was very comfortable and well stocked.I especially appreciated the hot chocolate and bottle of water. More