Oakbrook Toyota In Westmont

Brian was polite and very professional. The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed (I aways make appointments before coming in). I believe that paying customers are being given priority treatment. I understand that you are making money on their visits, but I did buy my car from your dealership. More

Leon did a great job explaining to me what it needed to be done and keep me informed as the work when on be done and keep me informed as the work when on More

Professional, timely service provided. Service advisor was polite and was helpful. Waiting area is comfortable and coffee machine is nice Service advisor was polite and was helpful. Waiting area is comfortable and coffee machine is nice More

I enjoyed the purchase and appreciate Dan’s help. It was a quick and happy buy. It was a quick and happy buy. More

So I went back because I was very unhappy with my car, and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was ve and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was very polite, and he remembered our whole conversation so I didn't have to repeat myself, Once they looked at my car Nate Mcghee thoroughly explained the car and its issues and explained a lot about the car. Great customer service.Thank you. More

My service advisor Steve K. was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and or water as I waited for my car to be completed. Thanks! More

Wanted me to pay 2k for services not needed, stated I needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% of the time. This is appalling. More

I had a good experience at Toyota of Wesrmont. No pushy salesmen, just answered my questions and treated me honestly. No pushy salesmen, just answered my questions and treated me honestly. More

I was on time for a 10:00 am appointment and was checking out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of my battery literally just before 11:28 am but only after I texted my service person to inquire about a status. I certainly did not expect to stay there that long to have my battery replaced. I guess, all in all, it would have been nice to be told up front how long a wait for this would possibly be as I scheduled it as a "waiting" customer. I also did not expect to find out that if I paid via a credit card that I would be responsible for an additional percent charge because I chose to pay this way. So, be prepared to either pay by cash, check, or debit card if you don't want an additional fee added on to your total. Mark was a pleasant Service Member and I appreciate that they honored the price I was given via the phone the previous day when I called to inquire before making my appointment. More

WAS ABLE TO DELIVER EARLIER THEN EXPECTED. .. RATE OF CHARGES A LITTLE HIGH $$$$. SOME OF US ARE ON LIMITED INCOME .. RATE OF CHARGES A LITTLE HIGH $$$$. SOME OF US ARE ON LIMITED INCOME More